Relationship Manager

Cignal TV, Inc.; Cebu City; On-site; PHP 800,000 - 1,100,000; Full time

Job summary

Cignal TV, Inc. seeks a results-driven sales leader to oversee Commercial and Hospitality accounts in Cebu. The role drives growth through upselling, manages key client relationships, and negotiates contracts to meet business goals.

You will plan and execute monthly to strategic sales programs, monitor performance against targets, and coordinate with the Business Group Head and stakeholders to align with corporate objectives.

Qualifications

• Develop, execute, and monitor monthly, quarterly, annual, and strategic sales plans.
• Monitor and analyze sales performance against targets.
• Develop and expand business opportunities within the assigned territory.
• Oversee total sales portfolio planning.
• Build and manage relationships with business partners.
• Identify, report, and maximize business opportunities in target markets.
• Present business plans and secure management approval.
• Monitor and analyze daily, weekly, and monthly sales performance against targets.
• Recommend and implement actions to address opportunities and risks.
• Develop territory coverage plans to support market penetration.
• Ensure regular assessment and alignment of resources required by the business.
• Build and maintain strong, long-term client relationships.
• Grow existing accounts and identify opportunities for expansion.
• Manage customer accounts, including contract and agreement negotiations.
• Handle client concerns, requests, and escalations.
• Foster strong relationships with internal and external stakeholders.
• Conduct market and territory assessments to identify growth opportunities.
• Explore new business models and sales channels that support short-term and long-term goals.
• Recommend relevant initiatives and programs to drive business growth.
• Maintain a positive and motivating environment that encourages account growth and upselling.

Responsibilities

• Set sales goals covering volume, revenue, manpower, support, and operational requirements.
• Analyze industry trends and competitor activities.
• Develop sales strategies aligned with corporate objectives.
• Identify business needs, opportunities, risks, and key initiatives.
• Present business plans and secure management approval.
• Monitor and analyze daily, weekly, and monthly sales performance against targets.
• Recommend and implement actions to address opportunities and risks.
• Develop territory coverage plans to support market penetration.
• Ensure regular assessment and alignment of resources required by the business.
• Build and maintain strong, long-term client relationships.
• Grow existing accounts and identify opportunities for expansion.
• Manage customer accounts, including contract and agreement negotiations.
• Handle client concerns, requests, and escalations.
• Foster strong relationships with internal and external stakeholders.
• Conduct market and territory assessments to identify growth opportunities.
• Explore new business models and sales channels that support short-term and long-term goals.
• Recommend relevant initiatives and programs to drive business growth.
• Maintain a positive and motivating environment that encourages account growth and upselling.

Skills

Sales planning

Sales performance management

Account management

Business development

Upselling

Job description

Major Function

The position is responsible for overseeing the performance of Commercial and Hospitality accounts within the assigned area. This includes managing base accounts, driving account growth through upselling, handling account management activities, and conducting client negotiations and visitations.

The role leads the planning, strategizing, and execution of sales programs and initiatives that support business objectives. It coordinates efforts across strategic and operational levels with the Business Group Head and other internal stakeholders.

Specific Areas of Responsibility:

• Develop, execute, and monitor monthly, quarterly, annual, and strategic sales plans.

• Manage sales performance to achieve and exceed targets.

• Develop and expand business opportunities within the assigned territory.

• Oversee total sales portfolio planning.

• Build and manage relationships with business partners.

• Identify, report, and maximize business opportunities in target markets.

Essential Duties and Responsibilities:

1. Developing Annual, Quarterly, Monthly, and Strategic Sales Plans

• Set sales goals covering volume, revenue, manpower, support, and operational requirements.

• Analyze industry trends and competitor activities.

• Develop sales strategies aligned with corporate objectives.

• Identify business needs, opportunities, risks, and key initiatives.

• Present business plans and secure management approval.

2. Managing Sales Performance

• Monitor and analyze daily, weekly, and monthly sales performance against targets.

• Recommend and implement actions to address opportunities and risks.

• Develop territory coverage plans to support market penetration.

• Ensure regular assessment and alignment of resources required by the business.

3. Develop and Manage Customer and Business Partner Relationships

• Build and maintain strong, long-term client relationships.

• Grow existing accounts and identify opportunities for expansion.

• Manage customer accounts, including contract and agreement negotiations.

• Handle client concerns, requests, and escalations.

• Foster strong relationships with internal and external stakeholders.

4. Identify, Report, and Maximize Business Opportunities

• Conduct market and territory assessments to identify growth opportunities.

• Explore new business models and sales channels that support short-term and long-term goals.

• Recommend relevant initiatives and programs to drive business growth.

5. Managing

• Maintain a positive and motivating environment that encourages account growth and upselling.