Regional Salesforce Marketing Cloud Technical Lead - Manager

PwC; Makati; Hybrid; PHP 1,800,000 - 3,200,000; Full time

Job summary

PwC in Manila's Makati district seeks a Salesforce consulting generalist with broad expertise across Salesforce applications, focusing on Marketing Cloud. You will analyse client needs, implement solutions, and train users for effective utilisation. This role emphasizes leadership, cloud architecture, and strong collaboration with clients and teams.

The position offers a hybrid work setup in Makati City and requires deep knowledge of Salesforce platforms and data-driven marketing strategies.

Qualifications

• Degree in IT/CS/Engineering or related field.
• 7–10 years of Salesforce consulting experience.
• At least 2 Salesforce certifications.
• Experience with Salesforce Marketing Cloud Engagement, Personalization and Intelligence (5+ years).

Responsibilities

• Define and deliver the Marketing Cloud architecture solution for projects, including designs.
• Lead development teams to deliver Salesforce integrations within design standards.
• Provide strategic guidance on data integrity and marketing effectiveness.

Skills

Salesforce Development

Salesforce Marketing Cloud

Data Cloud

Agile Methodology

JIRA

Education

Bachelor's Degree

Tools

JIRA

SDLC

Job description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

About the Team

PwC’s Southeast Asia Consulting helps businesses to work smarter and grow faster. We work with our clients to build effective organizations, innovate and grow, reduce costs, manage risk and regulation and leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

We offer the opportunity to be part of a firm that has the purpose of building trust in society and solving important problems, that gives you the opportunity to work with inspiring leaders and talented professionals to deliver outstanding value to our clients in a culture that is diverse, inclusive, collaborative and one that provides exceptional career experience.

As a Salesforce consulting professional at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimizing operational efficiency and achieving their strategic objectives.

About the Role

• Defining and delivering the Marketing Cloud architecture solution of the projects, including timely production and documentation of high level and low level solution designs.
• Work amongst our industry-leading AI practice, educating and energizing our clients.
• Collaborate with clients to understand their business needs and translate them into effective cloud-based solutions.
• Provide strategic guidance and best practices to ensure data integrity and marketing effectiveness.
• Mentor and support junior team members, fostering a culture of continuous learning and improvement.
• Stay abreast of the latest industry trends, tools, and technologies to drive innovation.
• Participating in a Technical Design Authority to assess and quantify the risks associated with design decisions and communicate these to the relevant parties
• Development of enterprise-wide application and custom integration solutions that include major enhancements and interfaces, as well as functions and features;
• Determine the specifications, plans, and design, and individually or with the project team develop complex and business-critical software solutions that utilize the appropriate software engineering processes.
• Develop development standards and procedures, as well as architectures code reuse.
• Performs as an internal consultant, advocate, mentor, and change agent.
• Viewed internally and externally as a technical expert and critical technical resource across multiple disciplines.
• Strong understanding of domain driven design, front-end design, cloud architecture, APIs and batch processing.
• Accountable to analyze, transform business needs into technical designs for scalable and resilient integration solutions.
• Experience in leading development teams to ensure developing integrations within established design, architecture and coding/technology standards and framework. Owns the technical delivery of the solution, with a ability to translate a design into configuration and development
• Acts as a primary contact with business stakeholders to elicit and validate requirements, elaborate impacts, developing and maintaining strong relationships, and keeping them informed and engaged throughout the entire development lifecycle.
• Strong analytical, problem solving and interpersonal skills with focus on Team Delivery along with maturity in dealing with all levels of business and IT leadership.
• Ability to lead multiple efforts across projects to deliver high quality integration solutions.
• Conduct design and code reviews, ensuring proper coding, conformance to standards and best practices, including performance, reliability, scalability, extensibility and high quality.
• Ensure the technical deliverables meet all applicable internal standards regarding application design, testing, quality and security.
• Participate in technology evaluation and adoption efforts including delivering proof-of-concept to demonstrate feasibility.
• Working experience on Agile methodology and familiarity with tools (JIRA) and understanding of SDLC processes.

About You

You are likely a good fit with the following key attributes:

• Degree holder (e.g. IT, Computer Science, Engineering, or related disciplines).
• Required skills: marketing automation, technical architecture, data model design, salesforce development, solution designing
• Must have at least 2 or more relevant salesforce certifications.
• Minimum 7 to 10 years of relevant experience, ideally in Consulting related to Salesforce.
• Experience working with Salesforce Data Cloud preferable.
• Strong written and verbal communication skills, able to communicate both technical and non-technical content clearly and succinctly to multiple audiences.
• 5+ years of experience using Salesforce Marketing Cloud Engagement, Personalization and Intelligence modules.
• Senior Manager level is welcome to apply.
• Interested candidate must be open to work in a hybrid work setup based in Makati City.

Education

(if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree

Certifications

(if blank, certifications not specified)

Required Skills

Salesforce Development, Salesforce Marketing Cloud

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure {+ 23 more}

Desired Languages

(If blank, desired languages not specified)