Regional Operations & Dispatch Lead

Busy Bee Cleaning Company; Metro Manila; On-site; PHP 334,800 - 558,000; Full time

Job summary

Busy Bee Cleaning Co. is seeking a Regional Operations Associate to be the main contact for daily operational concerns, manage workflow issues, oversee personnel and financial control, and handle the dispatch of confirmed bookings in the Metro Manila region.

You will conduct quality checks, plan daily schedules, monitor crew performance, liaise with sales and clients, and support hiring of new team members, with willingness to work on-site in Mandaluyong City from Monday to Saturday.

Qualifications

• Must be a graduate of any 4-year course or any technical/ vocational courses related to the role.
• Has adequate experience in handling regional operations.
• Experience from the Hospitality Industry is a plus.
• Has good client communication skills.
• Has good analytical ability to manage multiple branch operations transactions and challenges.
• Adept in using Microsoft Office.
• Capable of doing presentations to management.
• Knowledgeable in social media platforms, Facebook, Instagram, and TikTok, etc.
• Willing to be on field when deemed necessary.
• Willing to report on-site at Mandaluyong City from Mondays to Saturdays.

Responsibilities

• Conducting quality checks on equipment, maintaining communication between sales and operations, managing job orders, and facilitating discussions on operational issues.
• Reviewing reports, planning daily schedules, managing crew attendance and performance, overseeing the cleaning process, and managing equipment and inventory.
• Reporting, communication with staff and clients, supporting sales in resolving client concerns, and assisting in hiring and qualifying who will be additional members of the team.

Skills

Client communication

Analytical ability

Scheduling

Team coordination

Presentation to management

Field work

Education

4-year degree or technical/vocational qualification

Tools

Microsoft Office

Job description

Busy Bee Cleaning Co. is seeking a Regional Operations Associate to be the main contact for daily operational concerns, manage workflow issues, oversee personnel and financial control, and handle the dispatch of confirmed bookings in the Metro Manila region.

You will conduct quality checks, plan daily schedules, monitor crew performance, liaise with sales and clients, and support hiring of new team members, with willingness to work on-site in Mandaluyong City from Monday to Saturday.