Regional F&B Growth & Operations Manager

Dunkin; Mandaluyong; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Dunkin in the Philippines seeks a Regional Franchise Operations Manager to drive performance across stores in the assigned region. You will oversee distribution channels, ordering apps, and promotions while upholding brand standards and profitability.

Lead expansion plans, manage franchise relationships, and ensure training, reporting, and compliance across all units. A strong background in F&B ops and P&L is required to excel in this role.

Qualifications

• Graduate of a Business-related course (e.g., Business Administration, Management, Marketing, or equivalent).
• With at least 4 years of work experience in the Food and Beverage (F&B) industry, particularly in store operations.
• Has hands-on experience overseeing P&L performance and driving profitability
• Excellent negotiation, presentation, and communication skills, with the ability to build strong relationships with franchisees and internal stakeholders.
• Proficient in Microsoft Excel, Word, and PowerPoint; capable of creating reports, analyzing data, and delivering effective business presentations.

Responsibilities

• Develops a strategic expansion roadmap to saturate and maximize potential within the awarded territory or region.
• Oversees implementation of all distribution channels and the designated ordering application.
• Ensures 100% franchise participation in all national promotions and analyzes promotional effectiveness.
• Conducts regular store and commissary visits to ensure alignment with brand standards across operations, food quality, service, and customer experience.
• Monitors staff training needs and oversees training programs to support operational excellence.
• Reviews franchises financially, identifies growth opportunities and operational gaps, and implements cost-cutting and efficiency initiatives.
• Ensures renewal of franchise agreements and compliance with legal and contractual obligations.

Skills

Franchise ops

P&L management

Strategic planning

Negotiation

Communication

Data analysis

Education

Bachelor's degree in Business

Tools

Microsoft Excel

PowerPoint

Word

Job description

Dunkin in the Philippines seeks a Regional Franchise Operations Manager to drive performance across stores in the assigned region. You will oversee distribution channels, ordering apps, and promotions while upholding brand standards and profitability.

Lead expansion plans, manage franchise relationships, and ensure training, reporting, and compliance across all units. A strong background in F&B ops and P&L is required to excel in this role.