Regional Customer Data Steward APAC

GEA Group; Muntinlupa; On-site; PHP 550,000 - 780,000; Full time

Job summary

GEA Group is seeking a Data Steward specializing in master data to own the customer master for the NPE division across the assigned region. You will enforce data standards, execute cleansing activities, and collaborate with Sales, Service, and Finance to ensure accurate order-to-cash processes.

The role requires working knowledge of SAP S/4HANA MDG-C and CRM systems, with a bias toward data quality, governance, and cross-functional coordination in a global industrial context.

Qualifications

• Experience in master data management, preferably customer master data.
• Good understanding of SAP S/4HANA Customer Master and MDG-C.
• Experience with CRM, preferably Sales & Service Cloud.
• Experience in a B2B / industrial / project-based business environment is a plus.
• Strong analytical skills and ability to work across functions and regions.
• Structured, detail-oriented, and confident in enforcing standards in a matrix organization.

Responsibilities

• Own and monitor customer master data quality for the assigned region for the NPE division.
• Enforce GEA Group and divisional customer data standards, policies, and governance rules.
• Execute and steer deduplication, merging, obsoletion, and cleansing activities.
• Support and coach local customer data stewards and build a regional steward community.
• Support SAP S/4HANA (MDG-C) and CRM operations and ensure compliance with customer data workflows.
• Support Transform360 data readiness, including data quality monitoring and validation.
• Provide transparency on data quality KPIs, risks, and improvement progress.
• Perform testing of data related changes in CRM/MDG, raise defects, and provide concrete feedback to central product/process teams.
• Document operating procedures/SOPs and work instructions for regional execution (request validation, enrichment rules, approvals, escalation paths), and keep them current.
• Collaborate daily with Sales, Service, Finance and Data Governance counterparts to unblock requests and ensure smooth order to cash handoffs (e.g., correct addresses/VAT to prevent invoice rejections)

Skills

Master Data Mgmt

SAP S/4HANA

CRM Systems

Tools

MDG-C

Sales & Service Cloud

Job description

GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Used across diverse industries, they enhance the sustainability and efficiency of production processes globally.

Your responsibilities and tasks

• Own and monitor customer master data quality for the assigned region for the NPE division
• Enforce GEA Group and divisional customer data standards, policies, and governance rules
• Execute and steer deduplication, merging, obsoletion, and cleansing activities
• Support and coach local customer data stewards and build a regional steward community
• Support SAP S/4HANA (MDG-C) and CRM operations and ensure compliance with customer data workflows
• Support Transform360 data readiness, including data quality monitoring and validation
• Provide transparency on data quality KPIs, risks, and improvement progress
• Perform testing of data related changesin CRM/MDG, raise defects, and provide concrete feedback to central product/process teams
• Document operating procedures/SOPs and work instructionsfor regional execution (request validation, enrichment rules, approvals, escalation paths), and keep them current
• Collaborate daily with Sales, Service, Finance and Data Governance counterpartsto unblock requests and ensure smooth order to cash handoffs (e.g., correct addresses/VAT to prevent invoice rejections)

Your profile and qualifications

• Experience in master data management, preferably customer master data
• Good understanding of SAP S/4HANA Customer Master and MDG-C
• Experience with CRM, preferably Sales & Service Cloud
• Experience in a B2B / industrial / project-based business environment is a plus
• Strong analytical skills and ability to work across functions and regions
• Structured, detail-oriented, and confident in enforcing standards in a matrix organization

About GEA

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success - come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.