Customer Master Data Specialist

Henkel Asia Pacific Service Centre; Philippines; Hybrid; PHP 350,000 - 600,000; Full time

Benefits offered by this job

Hybrid work model

Growth opportunities

HMO coverage

Provident Fund

Employee Share Plan

Group Life Insurance

Health programs

Parental leave

Job summary

Henkel Asia Pacific Service Centre in Makati is seeking a Customer Master Data Specialist to ensure data quality and manage SAP-based updates. The role requires handling pricing and master data requests, timely SAP downloads, and maintaining monitoring files. Strong MS Office, Excel and Power BI skills are valued, with Lean Six Sigma a plus.

The position offers a hybrid work setup in Ayala Avenue, Makati, and welcomes fresh graduates with a proactive, detail-oriented mindset.

Qualifications

• Bachelor's degree in any field; preferably business-related

Responsibilities

• Ensure that customer master data meets quality standards set by Global/Regional Process owners
• Process requests for Customer Master Data creation or updates in SAP
• Handle pricing master data requests from database and updates in SAP
• Submit SAP downloads for price and customer master information timely and accurately
• Update files for monitoring such as master data tracker and productivity tools
• Perform process improvements and ensure ISO/Quality/Continuous Improvement compliance

Skills

MS Office

Power BI

VBA & Macros

Lean Six Sigma

English proficiency

Attention to detail

Fast learner

SAP knowledge

Education

Bachelor's degree

Tools

SAP experience

Job description

What you´ll do

• Ensure that customer master data is meeting the quality standard set by Global/Regional Process owners
• Process requests received from the business partners for Customer Master Data creation or updates in SAP
• Handle pricing master data requests from the database and updates in SAP directly or by mass upload
• Timely and accurate submission of various SAP downloads for price and customer master information
• Update files needed for monitoring such as master data tracker, utilization/productivity tool, attendance tracker, and regular documentation update
• Perform process improvement, awareness, adherence, and compliance to business requirements related to ISO, Quality, and Continuous Improvement

What makes you a good fit

• Bachelor's Degree in any field; Preferably business-related
• Preferably with at least one (1) year of related work experience in Customer Master Data or Master Data Management;
• Experience in a Shared Service Center is an advantage
• Fresh graduates are welcome to apply
• Knowledge of MS Office Suite (Outlook, PowerPoint, and Excel) is required; SAP experience is an advantage
• Skills in VBA, Macro and Power BI are highly preferred; Experience in Lean Six Sigma (Continuous Improvement) an advantage
• Excellent command of both spoken and written English; must be a fast learner and have great attention to details
• Amenable to work on a mid-shift schedule (2:00 PM to 11:00 PM), and report on a hybrid work set-up in Ayala Avenue, Makati

Some perks of joining Henkel

• A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• HMO healthcare coverage plan
• Provident Fund
• Group Life and Personal Accident Insurance

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID:26100943

Job Locations:Philippines, National Capital Region, Makati