Regional Contract & Performance Manager

CEVA Logistics; Parañaque; On-site; PHP 900,000 - 1,200,000; Full time

Benefits offered by this job

HMO w/ 2 free dependents

Group Life Insurance

Medical Reimbursement

Sick Leave + Vacation Leave + Bereav.

Job summary

CEVA Logistics is seeking a capable contract management professional to oversee delivery of contractual commitments, ensuring visibility, service levels, and customer satisfaction. You will lead governance, performance reviews, and cross-functional coordination across regions to uphold CEVA standards.

The role requires strong English proficiency, experience with major customer accounts, and the ability to coordinate with multiple countries.

Qualifications

• Strong communication and stakeholder management skills.
• Proven ability to manage customer SLAs and KPIs.

Responsibilities

• Manage delivery of contractual commitments incl. visibility, service levels, and customer satisfaction.
• Lead monthly internal and customer reviews to drive performance.
• Coordinate with regional teams to ensure data quality and reporting accuracy.

Skills

English proficiency

Education

Bachelor's degree in Supply Chain Management or related field

Job description

CEVA Logistics is seeking a capable contract management professional to oversee delivery of contractual commitments, ensuring visibility, service levels, and customer satisfaction. You will lead governance, performance reviews, and cross-functional coordination across regions to uphold CEVA standards.

The role requires strong English proficiency, experience with major customer accounts, and the ability to coordinate with multiple countries.