Global Business IT and Technology Partnering Specialist

CEVA; Manila; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

HMO w/ 2 free dependents from day 1 of

Medical reimbursement (includes eyeg-

Life insurance

20 annual leaves + bereavement leave +

Hybrid set up w/ 3 days a week onsite

Annual Performance Reviews w/ a chance

Annual Company Performance Bonus

Retention Bonus (similar to a signing)

Employee Retirement Fund

Job summary

CEVA Logistics is seeking an IT Contractor Operations Coordinator to oversee end-to-end administration of external IT contractors in Manila. You will partner with hiring managers, staffing agencies, and IT teams to ensure onboarding, support, and offboarding are efficient and compliant.

The role emphasizes coordinating contractor requests, managing records, and maintaining system access (Active Directory, Orchestra).

Qualifications

• Bachelor's degree in Business Administration, Human Resources, Information Technology, Supply Chain, or related field.
• 2-4 years in contractor administration, recruitment coordination, IT service operations, staffing agency management, or similar role.
• IT procurement experience is preferred.
• Global experience is preferred.
• Strong interpersonal and communication skills.
• Ability to influence and develop relationships internally and externally.
• High attention to detail and ability to spot and adjust gaps.

Responsibilities

• Coordinate contractor requests, onboarding, extensions, changes, and offboarding activities, maintaining complete and accurate records throughout the lifecycle.
• Manage day-to-day contractor queries and follow up on open actions, documentation, approvals, access, timesheets, and operational issues.
• Support profile sourcing by preparing requirements, requesting and screening agency submissions, organizing interviews, and tracking candidate status and feedback.
• Act as the operational point of contact for staffing agencies, ensuring timely communication, accurate information, and compliance with agreed processes.
• Coordinate the creation, modification, extension, and deactivation of Active Directory accounts and required system access.
• Create and maintain contractor records and user access in Orchestra, including follow-up on timesheet readiness and data accuracy.
• Coordinate laptop and IT equipment requests, configuration, shipment, delivery, return, recovery, and inventory follow-up with agencies and IT support teams.
• Monitor onboarding and offboarding checklists, identify delays or exceptions, and elevate risks to the relevant owner.
• Maintain trackers, status reports, process documentation, and audit-ready evidence; propose practical improvements and automation opportunities.
• Handle contractor and user information with confidentiality and in accordance with company policies and data-protection requirements.

Skills

Contractor administration

Stakeholder management

Onboarding/offboarding

Communication skills

Attention to detail

Education

Bachelor's degree in Business Admin / HR / IT / Supply Chain

Tools

IT procurement

Orchestra system

Active Directory

Job description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It'sa journey on which you rise.

YOUR ROLE

The IT Contractor Operations Coordinator supports the end-to-end administration and daily management of external IT contractors. The role works closely with hiring managers, staffing agencies, IT support teams, and internal stakeholders to ensure resources are sourced, onboarded, supported, and offboarded efficiently and accurately.

WHAT ARE YOU GOING TO DO?

• Coordinate contractor requests, onboarding, extensions, changes, and offboarding activities, maintaining complete and accurate records throughout the lifecycle.
• Manage day-to-day contractor queries and follow up on open actions, documentation, approvals, access, timesheets, and operational issues.
• Support profile sourcing by preparing requirements, requesting and screening agency submissions, organizing interviews, and tracking candidate status and feedback.
• Act as the operational point of contact for staffing agencies, ensuring timely communication, accurate information, and compliance with agreed processes.
• Coordinate the creation, modification, extension, and deactivation of Active Directory accounts and required system access.
• Create and maintain contractor records and user access in Orchestra, including follow-up on timesheet readiness and data accuracy.
• Coordinate laptop and IT equipment requests, configuration, shipment, delivery, return, recovery, and inventory follow-up with agencies and IT support teams.
• Monitor onboarding and offboarding checklists, identify delays or exceptions, and elevate risks to the relevant owner.
• Maintain trackers, status reports, process documentation, and audit-ready evidence; propose practical improvements and automation opportunities.
• Handle contractor and user information with confidentiality and in accordance with company policies and data-protection requirements.

WHAT ARE WE LOOKING FOR?

• Bachelor's degree in Business Administration, Human Resources, Information Technology, Supply Chain, or a related field
• 2-4 years in contractor administration, recruitment coordination, IT service operations, staffing agency management, or a comparable shared-services role
• IT procurement experience is preferred
• Global experience is preferred
• Strong interpersonal and communication skills
• Ability to influence and develop relationships internally and externally
• Ability to develop highly collaborative and productive relationships.
• High attention to detail and ability to spot and adjust gaps as needed.

WHAT WE OFFER:

• Competitive basic salary
• HMO w/ 2 free dependents from day 1 of hiring
• Medical reimbursement (includes eyeglasses)
• Life insurance
• 20 annual leaves + bereavement leave + wedding leave
• Hybrid set up w/ 3 days a week onsite and 2 days WFH. This will depend on the business needs and agreement with the manager.
• Annual Performance Reviews w/ a chance of a salary alignment
• Annual Company Performance Bonus
• Retention Bonus (similar to a signing bonus)
• Employee Retirement Fund

ABOUT TOMORROW:

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.