Regional Business Operations Specialist - North Luzon

Magnum RFM Ice Cream Inc.; Pangasinan; On-site; PHP 600,000 - 850,000; Full time

Job summary

Magnum RFM Ice Cream, Inc. in North Luzon seeks a Regional Business Operations Specialist to drive trade coverage and store replenishment planning across a defined area.

You will manage SLA compliance for IMS third-party agencies, coordinate capability-building programs, and align with KCEs on operations requirements to ensure smooth delivery and execution. The role requires strong collaboration, end-to-end ownership, and the ability to work in a fast-moving environment while leveraging MS Word,

Qualifications

• Proficient in MS Word, PowerPoint and Excel.
• Data-driven mindset with ability to present findings clearly.
• Knowledge of Power BI is an advantage.

Responsibilities

• Lead trade coverage and store replenishment planning/management in the assigned area.
• Manage SLA compliance of third-party agencies on IMS hiring, deployment and coverage.
• Coordinate with third-party management on capability building programs.
• Coordinate with KCEs on customer/chain operations requirements.
• Align with Outbound Logistics and Customer Experience on SOPs and schedules.
• Engage Cabinet Management Unit on cabinet deployment and management.
• Build relationships with Regional Business Unit Leads and Store Managers.
• Lead execution of local and national promotions and merchandising.
• Cascade and execute promo and merch activities per Trade Execution Plan.
• Ensure Perfect Store metrics compliance (Assortment/OSA, NPD, SOS, Visibility, Merchandising).
• Manage cross-functional network for effective business partnering.

Skills

MS Word

PowerPoint

Excel

Power BI

Tools

Power BI

Job description

Regional Business Operations Specialist - North Luzon

The role

You will lead in trade coverage and store replenishment planning/management in your assigned area.

Manages and oversees service level agreement (SLA) compliance of third-party agencies on Inventory and Merchandising Specialist (IMS) hiring, deployment and coverage and billings.

Coordinates with the third-party management on capability building programs and initiatives. Coordinates and aligns with Key Customer Executives on customer/chain operations requirements.

Coordinates and aligns with Outbound Logistics and Customer Experience on delivery standard operating procedures and schedules of customer outlets.

Coordinates and aligns with Cabinet Management Unit (CMU) team on cabinet deployment and management.

Contact strategy and builds business relationship to customer Regional Business Unit Leads and Store Managers

You will lead in execution of local and national promotions and merchandising in your assigned area.

Responsible for cascade/download and execution of promo and merch activities aligned to Trade Execution Plan (TEP)

Responsible for customer and area compliance to Perfect Store metrics (Assortment/OSA, NPD, SOS, Visibility and Merchandising standards)

What you'll be responsible for

Management of Third-Party Agency

Responsible for the top line operations management of his/her third-party agency

Ensures competent and optimal manpower capability of the third-part agency to carry out the service level agreement and or terms of service

Area Business and Operations Development and Execution

Responsible for on-time and in-full execution of agreed trade and category operating plans

Ensures optimal and efficient business operations, and coverage of new and existing outlets

Acts as local point of contact and consultant in the area in giving feedback and developing activities suited for the area/customers in the area

Uses qualitative and quantitative data to address opportunities and build capability of partners to develop the area

Cross-Functional / Network Management

Effectively engages cross-functional leads in the area for effective business partnering and to deliver desired results

We're looking for someone who

Has experience in customer/account and agency or distributor management

Thinks end-to-end and takes ownerships for results

Is comfortable working in a fast-moving, evolving organisation

Values collaboration, clarity and low-ego ways of working

Has a data driven and entrepreneurial mindset

Is excellent in networking and influencing

Is brilliant in execution, communication and presentation

Is proficient in MS Word, PowerPoint, Excel

Is knowledgeable in Power BI is an advantage

Knows how to drive

You will lead in trade coverage and store replenishment planning/management in your assigned area.

Manages and oversees service level agreement (SLA) compliance of third-party agencies on Inventory and Merchandising Specialist (IMS) hiring, deployment and coverage and billings.

Coordinates with the third-party management on capability building programs and initiatives. Coordinates and aligns with Key Customer Executives on customer/chain operations requirements.

Coordinates and aligns with Outbound Logistics and Customer Experience on delivery standard operating procedures and schedules of customer outlets.

Coordinates and aligns with Cabinet Management Unit (CMU) team on cabinet deployment and management.

Contact strategy and builds business relationship to customer Regional Business Unit Leads and Store Managers

You will lead in execution of local and national promotions and merchandising in your assigned area.

Responsible for cascade/download and execution of promo and merch activities aligned to Trade Execution Plan (TEP)

Responsible for customer and area compliance to Perfect Store metrics (Assortment/OSA, NPD, SOS, Visibility and Merchandising standards)

What you'll be responsible for

Management of Third-Party Agency

Responsible for the top line operations management of his/her third-party agency

Ensures competent and optimal manpower capability of the third-part agency to carry out the service level agreement and or terms of service

Area Business and Operations Development and Execution

Responsible for on-time and in-full execution of agreed trade and category operating plans

Ensures optimal and efficient business operations, and coverage of new and existing outlets

Acts as local point of contact and consultant in the area in giving feedback and developing activities suited for the area/customers in the area

Uses qualitative and quantitative data to address opportunities and build capability of partners to develop the area

Cross-Functional / Network Management

Effectively engages cross-functional leads in the area for effective business partnering and to deliver desired results

We're looking for someone who

Has experience in customer/account and agency or distributor management

Thinks end-to-end and takes ownerships for results

Is comfortable working in a fast-moving, evolving organisation

Values collaboration, clarity and low-ego ways of working

Has a data driven and entrepreneurial mindset

Is excellent in networking and influencing

Is brilliant in execution, communication and presentation

Is proficient in MS Word, PowerPoint, Excel

Is knowledgeable in Power BI is an advantage

Knows how to drive

Magnum RFM Ice Cream, Inc. (MRIC) proudly calls the Philippines home, with roots tracing back to 1990 when Selecta Ice Cream began operations in Manggahan, Pasig City.

In 1999, a joint venture between Unilever and RFM Corporation formed Unilever RFM Ice Cream, Inc. (URIC), building a strong foundation for innovation and category leadership. In December 2025, the business entered a new chapter, becoming an independent company as part of The Magnum Ice Cream Company and transitioning to Magnum RFM Ice Cream, Inc.

Today, MRIC brings its portfolio of iconic brands—Magnum, Selecta, Cornetto, Birthday, and Ben & Jerry’s to millions of Filipinos nationwide.

#LifeTastesBetterWithIceCream