Key Customer Executive - National Chains

Magnum RFM Ice Cream Inc.; Pasig; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Market-competitive pay

Flexible working

Health and wellbeing support

Time off to recharge

Learning and development

KPI-based incentives

Job summary

Magnum RFM Ice Cream Inc. in the Philippines seeks a Key Customer Executive for National Chains to drive sustainable growth across major accounts in Food Service. You will lead strategic planning, foster strong partnerships, and execute programs that increase revenue, market presence, and customer satisfaction.

The role emphasizes end-to-end ownership, collaboration across Marketing, Supply Chain, Finance, and Operations, and delivering mutually beneficial business results with national partners.

Qualifications

• Experience in sales within the Food Service channel.
• Ability to manage complex national chain accounts and relationships.
• Comfortable in a fast-paced environment with growth objectives.

Responsibilities

• Manage and grow assigned National Chain Accounts to achieve volume, revenue, profit, and market share objectives
• Lead business reviews, performance tracking, and strategic discussions with customers
• Lead product ideation sessions with National Chain customers to identify trends, gaps, and growth opportunities
• Initiate activation opportunities and lead cross-functional efforts for programs, launches and LTOs
• Monitor sales performance, customer trends, competitor activities, and market developments
• Coordinate with Marketing, Supply Chain, Finance, Demand Planning, Customer Service, and Operations
• Resolve customer concerns, service issues, and operational challenges promptly

Skills

Sales experience

Food Service sales

Account management

Cross-functional collaboration

Strategic planning

Job description

Key Customer Executive - National Chains

The role The Key Customer Executive is responsible for driving sustainable and profitable growth across assigned National Chain Accounts within the Food Service channel. The role focuses on developing strong customer partnerships, leading strategic business planning, and executing growth initiatives that increase revenue, market penetration, and customer satisfaction. The position serves as the primary point of contact for key customers, ensuring alignment between customer objectives and company goals while delivering mutually beneficial business results

What you’ll be responsible for

• Manage and grow assigned National Chain Accounts to achieve volume, revenue, profit, and market share objectives
• Lead business reviews, performance tracking, and strategic discussions with customers
• Lead product ideation sessions with National Chain customers to identify emerging consumer trends, menu gaps, and growth opportunities.
• Initiate activation opportunities and lead cross-functional efforts to implement impactful customer programs, product launches, and limited-time offers (LTOs) that deliver incremental growth
• Monitor sales performance, customer trends, competitor activities, and market developments to identify new growth opportunities.
• Coordinate with Marketing, Supply Chain, Finance, Demand Planning, Customer Service, and Operations teams to ensure seamless execution.
• Resolve customer concerns, service issues, and operational challenges in a timely manner.

We're looking for someone who

• Has experience in sales within Food Service channel and can operate confidently in a dynamic, fast-paced environment while managing complex customer relationships and delivering business growth.
• Think end-to-end and takes ownerships for results
• Is comfortable working in a fast-moving, evolving organisation
• Values collaboration, clarity and low-ego ways of working

What you’ll get

• Market-competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities
• Monetary incentives based on KPI monthly targets

Magnum RFM Ice Cream, Inc. (MRIC) proudly calls the Philippines home, with roots tracing back to 1990 when Selecta Ice Cream began operations in Manggahan, Pasig City.

In 1999, a joint venture between Unilever and RFM Corporation formed Unilever RFM Ice Cream, Inc. (URIC), building a strong foundation for innovation and category leadership. In December 2025, the business entered a new chapter, becoming an independent company as part of The Magnum Ice Cream Company and transitioning to Magnum RFM Ice Cream, Inc.

Today, MRIC brings its portfolio of iconic brands—Magnum, Selecta, Cornetto, Birthday, and Ben & Jerry’s to millions of Filipinos nationwide.

#LifeTastesBetterWithIceCream