Reference Data Analyst – Signer Maintenance

JPMorgan Chase & Co.; Metro Manila; On-site; PHP 420,000 - 600,000; Full time

Job summary

JPMorgan Chase & Co. in Manila, Philippines, is seeking a Reference Data Analyst to review, validate, and process signatory and mandate maintenance requests.

You will apply careful judgment to ensure completeness, accuracy, and alignment with documented requirements while supporting a risk-aware client servicing workflow across multiple products and jurisdictions. The role partners with internal teams to resolve inquiries, maintain data integrity, and support audit readiness, with a focus on

Qualifications

• Experience reviewing and processing legal or account documentation in operations, onboarding, or client service.
• Clear written and verbal communication; document actions and raise issues succinctly.
• Ability to manage several requests, prioritize, and meet time-sensitive commitments.
• Strong judgment and risk awareness; comfortable escalating exceptions when appropriate.
• Follow procedures, controls, and recordkeeping expectations.

Responsibilities

• Review, validate, and process signatory and mandate maintenance requests.
• Analyze legal documents to confirm completeness and accuracy.
• Update client and account reference data in internal systems.
• Manage case queues by prioritizing requests by service levels and impact.
• Meet service level commitments and maintain high quality standards.
• Identify gaps and escalate issues using defined procedures.
• Collaborate with client service, onboarding, and product teams to resolve inquiries.
• Support audit readiness with traceable processing evidence.
• Contribute to process improvements for efficiency and quality.
• Participate in testing and workflow enhancements.

Skills

Attention to detail

Multitasking

Communication skills

Risk awareness

Documentation review

Collaboration across teams

Tools

Spreadsheets

Document management systems

Case management tools

Job description

JPMorgan Chase & Co. in Manila, Philippines, is seeking a Reference Data Analyst to review, validate, and process signatory and mandate maintenance requests.

You will apply careful judgment to ensure completeness, accuracy, and alignment with documented requirements while supporting a risk-aware client servicing workflow across multiple products and jurisdictions. The role partners with internal teams to resolve inquiries, maintain data integrity, and support audit readiness, with a focus on