Reference Data Specialist - Onboarding & Operations

Fairygodboss; Philippines; On-site; PHP 420,000 - 780,000; Full time

Job summary

JPMorganChase is seeking a Reference Data Associate in Client Account Services to manage account and reference data for onboarding and ongoing maintenance. You will drive data quality, governance, and process improvements while collaborating with operations, technology, and product teams to deliver accurate, timely outcomes.

The role emphasizes structured problem-solving, stakeholder communication, and automation opportunities within a global financial services environment.

Qualifications

• Experience in client onboarding, account setup, reference data, and/or investment operations within a financial services environment.
• Strong written and verbal communication skills, including the ability to explain process and data topics clearly to diverse audiences.
• Proven analytical and problem-solving skills, including the ability to break down complex operational issues into actionable steps.
• Strong attention to detail and a continuous improvement mindset, with the ability to challenge and enhance current practices.
• Proficiency in Microsoft Office, including creating clear materials and presentations for senior stakeholders.

Responsibilities

• Manage end-to-end reference data setup and maintenance for funds, investment managers, custodians, and brokers aligned to onboarding and change deliveries
• Process daily client and internal requests such as account openings, account closures, and account change requests
• Validate data quality and completeness to support accurate and timely account and market setup
• Partner with solution design, operations, technology, and product partners to clarify requirements and deliver outcomes
• Identify and deliver automation opportunities with measurable outcomes
• Produce process documentation, training materials, and communications to support consistent adoption of changes
• Coordinate testing support, including defining business requirements, supporting user acceptance testing, and validating outcomes after release
• Maintain disciplined delivery governance, including tracking risks, actions, issues, and dependencies
• Prepare and deliver reporting updates to internal stakeholders and, where applicable, external stakeholders
• Drive continuous improvement by reviewing root causes, proposing enhancements, and supporting target operating model changes
• Partner with controls and governance teams to support adherence to governance and operational risk standards

Skills

Client onboarding

Reference data

Investment operations

Communication

Analytical thinking

Attention to detail

Microsoft Office

Tools

Alteryx

Tableau

Python

Job description

JPMorganChase is seeking a Reference Data Associate in Client Account Services to manage account and reference data for onboarding and ongoing maintenance. You will drive data quality, governance, and process improvements while collaborating with operations, technology, and product teams to deliver accurate, timely outcomes.

The role emphasizes structured problem-solving, stakeholder communication, and automation opportunities within a global financial services environment.