Recruitment Supervisor (Volume Hiring) - Commonwealth QC site

Afni, Inc.; Quezon City; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Afni, Inc. is seeking a Recruitment Supervisor in the Philippines.

The role will provide strategic direction and tactical recruiting across organizational needs, working with executive management and hiring managers to align recruiting with business objectives. Responsibilities include end-to-end process management, continuous improvement, and developing recruitment plans and networks to attract top talent.

Qualifications

• 1-2 years of work experience as a recruitment supervisor in BPO recruitment.
• Bachelor’s/College Degree in any field required.
• At least 5 years’ experience in recruitment & selection practices.
• Excellent interpersonal communications and influencing skills.
• Knowledge of the talent market and wide industry connections.
• Experience working with multiple stakeholders and building relationships.
• Ability to influence and partner with different levels of the organization.
• Strong business acumen and problem-solving.
• Good interviewing skills and ability to ask the right questions.
• Experience in recruiting strategies and scaling workflow between candidates, hiring managers, and recruiting team.

Responsibilities

• Fill staffing requisitions with qualified candidates on a timely basis.
• Monitor end-to-end recruitment process and suggest improvements.
• Develop and administer ongoing recruitment processes.
• Coordinate with Operations and other departments to achieve headcounts.
• Research recruitment tactics and attract top talent.
• Develop recruitment plans, goals, strategies and activities.
• Establish recruiting networks with schools and training centers.
• Maintain recruiting databases and reports.
• Produce recruitment metrics and forecasts.
• Lead ad hoc department projects.

Skills

Interpersonal skills

Influencing skills

Talent market knowledge

Stakeholder management

Analytical thinking

Strategic thinking

Communication

Education

Bachelor’s/College Degree

Job description

The Recruitment Supervisor will take accountability for the Company’s agent hiring which is to include providing strategic direction as well as tactical recruiting for all organizational needs. This will involve strategizing with Executive Management on Recruiting alignment and future direction, working with hiring managers on the qualification of needs and driving execution of the fulfillment of those needs.

Essential Functions and Responsibilities:

1. Responsible for ensuring programs achieve business objectives by filling staffing requisitions with qualified candidates on a timely basis.
2. Monitors the recruitment process end-to-end and continuously recommends changes and improvements that align with business requirements
3. Develop and administers an effective ongoing recruitment process
4. Coordinates with Operations, and other departments to achieve recruitment headcounts and milestones. Works closely with all levels of management to satisfy recruiting needs.
5. Does continuous research and knowledge acquisition on recruitment tactics and needs on how to attract top talent.
6. Develops recruitment plans, goals strategies and activities.
7. Establishes and maintains recruiting network with various schools, training centers and potential organizations that can provide / endorse pool of applicants.
8. Maintain & make recommendations for recruiting data bases, computer software systems and manual filing systems
9. Provides qualitative and quantitative recruitment statistical reports
10. Develops and produces reports and metrics which assist in forecasting, measuring and evaluating recruitment activity and quality.
11. Manage adhoc work - lead miscellaneous department projects

Minimum Job Requirements (Education, Experience, Skills):

• At least 1-2 years of work experience as a recruitment supervisor in BPO recruitment.
• Candidate must possess at least a Bachelor’s/College Degree in any field
• At least 5 years’ experience in recruitment & selection practices, procedures, processes, concepts, and principles.
• Excellent interpersonal communications and influencing skills
• Knows the talent market and has wide connections in the industry and other recruiting agencies
• Experience in working with multiple stakeholders and build strong relationships
• Ability to influence and partner with different levels of the organization to achieve results
• Strong business acumen, including strong problem-solving skills, critical thinking and self-initiative.
• Good interviewing skills and ability to ask the right questions
• Exposure to and implementation of Recruiting strategies
• Experience creating, measuring, and scaling workflow between Candidates, Hiring Managers, and the Recruiting team.
• Strong analytical and critical thinking skills.
• Ability to think strategically, and actively participate in discussions with client, management, and staff.