Recruitment Specialist

DUNKIN; Mandaluyong; On-site; PHP 335,000 - 469,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Career development

Job summary

Dunkin Philippines is seeking a Recruitment Supervisor to lead end-to-end recruitment for corporate and store roles. You will partner with hiring managers, manage PRFs, conduct interviews, and drive onboarding to ensure a smooth candidate experience.

The role supports employer branding initiatives, maintains HRIS data, and provides regular recruitment updates across the organization.

Qualifications

• Bachelor’s degree in Human Resources, Psychology, or related field
• At least 1–2 years of experience in recruitment, preferably in F&B, retail, or service industry
• Experience handling fast-paced recruitment environments
• Knowledge in HRIS and recruitment tracking systems
• Excellent communication, coordination, and problem-solving skills
• Highly organized, detail-oriented, and able to manage multiple priorities

Responsibilities

• Oversee end-to-end recruitment for corporate/support roles (e.g., HR, Finance, IT, Marketing, Supply Chain)
• Support high-volume recruitment for store operations, including hiring activities and preparation of job offers and contracts
• Partner with hiring managers to understand workforce plans and ensure timely hiring
• Manage and monitor Personnel Requisition Forms (PRFs), ensuring completeness, accuracy, and proper tracking
• Conduct initial interviews, screening, and candidate endorsements aligned with role requirements
• Facilitate onboarding and new hire orientation for support employees, ensuring a positive candidate experience
• Maintain and update employee data through HRIS encoding and documentation
• Generate and present recruitment reports and hiring updates
• Support employer branding and recruitment initiatives such as job caravans, and campus partnerships
• Handle employee concerns and basic employee relations matters, escalating complex issues when necessary
• Perform other HR and administrative tasks that may be assigned

Skills

Communication skills

Coordination

Problem solving

Attention to detail

Education

Bachelor's degree in HR / Psychology

Tools

HRIS systems

Job description

Job Summary:

The Recruitment Supervisor leads end-to-end recruitment for support roles. This role ensures timely manpower fulfillment across corporate and store functions, strengthens employer branding, and delivers a smooth onboarding experience.

Key Responsibilities:

• Oversee end-to-end recruitment for corporate/support roles (e.g., HR, Finance, IT, Marketing, Supply Chain)
• Support high-volume recruitment for store operations, including hiring activities and preparation of job offers and contracts
• Partner with hiring managers to understand workforce plans and ensure timely hiring
• Manage and monitor Personnel Requisition Forms (PRFs), ensuring completeness, accuracy, and proper tracking
• Conduct initial interviews, screening, and candidate endorsements aligned with role requirements
• Facilitate onboarding and new hire orientation for support employees, ensuring a positive candidate experience
• Maintain and update employee data through HRIS encoding and documentation
• Generate and present recruitment reports and hiring updates
• Support employer branding and recruitment initiatives such as job caravans, and campus partnerships
• Handle employee concerns and basic employee relations matters, escalating complex issues when necessary
• Perform other HR and administrative tasks that may be assigned

Qualifications:

• Bachelor’s degree in Human Resources, Psychology, or related field
• At least 1–2 years of experience in recruitment, preferably in F&B, retail, or service industry
• Experience handling fast-paced recruitment environments
• Knowledge in HRIS and recruitment tracking systems
• Excellent communication, coordination, and problem-solving skills
• Highly organized, detail-oriented, and able to manage multiple priorities

What we offer

At Dunkin', we're proud to offer our employees a range of benefits, including competitive salaries, comprehensive health insurance, and opportunities for career development.

About us

Dunkin' is a leading global brand in the coffee and donut industry, with a strong presence in the Philippines and across the Asia-Pacific region. We're known for our delicious, high-quality products and our commitment to delivering exceptional customer service. As we continue to grow and expand, we're looking for passionate, talented individuals to join our team and contribute to our ongoing success.