Recruitment Specialist

SSG; Cebu City; On-site; PHP 223,000 - 391,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Job summary

Support Services Group is seeking a Recruitment Specialist to build relationships with stakeholders, manage recruitment operations, and support our Talent Acquisition Team. You will source candidates proactively, provide administrative support, and help align with our ELITE values and culture.

The role emphasizes stakeholder engagement, operational collaboration, and maintaining an Awesome Culture within a fast-paced environment.

Qualifications

• BA/BS in HRM, Psychology, or related field.
• 3–6 months recruitment internship or BPO/recruitment firm experience preferred but not required.
• ATS knowledge/training is a plus but not required.
• Proactive, detail-oriented, goal-driven with a can-do attitude.
• Strong relationship-building across all organizational levels.
• Proficient with MS Office and administrative workflows.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Stakeholder engagement: Build and sustain relationships with stakeholders; recruit candidates who meet needs.
• Administrative support: Assist TA team with recruitment files, trackers, templates, and guides.
• Operational representation: Partner with Operations Programs, Client Services, and Business Development.
• Culture promotion: Uphold ELITE Values and foster an Awesome Culture.

Skills

Proactive

Detail-oriented

Goal-driven

Interpersonal

MS Office

Adaptability

Multitask

Education

BA/BS in HRM or Psychology

Tools

ATS (Applicant Tracking System)

MS Office

Job description

Role Overview:

As a Recruitment Specialist, you will be instrumental in building relationships with stakeholders, managing recruitment operations, and supporting our Talent Acquisition Team. Your role will involve proactive candidate sourcing, administrative support, and ensuring alignment with our corporate values and culture.

Key Responsibilities:

• Stakeholder Engagement: Build and sustain relationships with stakeholders by understanding their hiring needs and proactively recruiting candidates who meet the required skills for each position.
• Administrative Support: Assist the Talent Acquisition Team with maintaining recruitment files, accounts, trackers, templates, and guides to ensure efficient operations.
• Operational Representation: Represent the Talent & Culture Group by partnering with Operations Programs, Client Services, and Business Development to support organizational growth and expansion.
• Culture Promotion: Uphold and promote our corporate ELITE Values, contribute to maintaining an Awesome Culture, and foster a "Best in Class" mindset across all levels of the company.

Qualifications:

• Education: Graduate of BA/BS Human Resources Management, BA/BS Psychology, or any related course.
• Experience: Preferably 3 to 6 months of recruitment internship or experience in a BPO Industry/Recruitment Firm, but not required.
• Training: It's a plus if you have relevant training or knowledge of using an Applicant Tracking System (ATS), but not required.
• Skills: Proactive, detail-oriented, goal-driven with a can-do attitude.
• Interpersonal: Competent in building and managing relationships at all organizational levels.
• Technical Skills: Proficient in MS Office programs and administration workstreams.
• Adaptability: Ability to multitask and thrive in a fast-paced environment.

Why Join Us?

• Be a part of a company that values innovation, collaboration, and growth.
• Experience a supportive and dynamic work culture.
• Enjoy a competitive salary and comprehensive benefits package.

Company Description:

Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Our company provides tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more. Our mission is to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. We have strategically located ourselves in 10 countries with 20+ locations and 10,000+ employees. With the right People, Technology, and Solutions, we offer unparalleled customer experience to all clients worldwide.