Recruitment Lead / TA Business Partner

Compass Experience Labs; Metro Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Compass Experience Labs is seeking a Recruitment Lead / TA Business Partner to drive talent acquisition for assigned business accounts. You will partner with business leaders, HR, and hiring managers to understand workforce needs and deliver high-quality talent solutions across workforce planning, sourcing, candidate management, and onboarding.

In this role, you will own the end-to-end recruitment lifecycle, conduct regular reviews, and advise stakeholders on hiring strategy, market insights,

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Psychology, or related field.
• 5+ years of Talent Acquisition / Recruitment experience, preferably handling high-volume or complex hiring.
• Experience in a Recruitment Lead, TA Partner, Account Recruitment, RPO, or similar role preferred.
• Experience managing end-to-end recruitment processes.
• Proven ability to partner with hiring managers and senior stakeholders.
• Strong sourcing and candidate assessment skills.
• Excellent communication, influencing, negotiation and stakeholder management.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple accounts and hiring priorities simultaneously.
• Comfortable in a fast-paced, target-driven environment.

Responsibilities

• Act as primary TA contact for assigned business accounts and senior stakeholders
• Build and maintain relationships with hiring managers, HR, and other stakeholders
• Conduct regular hiring reviews and provide updates on progress, risks, challenges, and action plans
• Understand business objectives, workforce requirements, organizational changes, and upcoming hiring needs
• Partner with stakeholders to define hiring priorities, timelines, candidate profiles, and recruitment strategies
• Own the full recruitment lifecycle from requisition intake through onboarding
• Lead recruitment kick-off meetings and establish clear hiring requirements and success profiles
• Develop and execute sourcing strategies based on role complexity, volume, location, and talent market
• Source and attract candidates through job boards, LinkedIn, referrals, direct sourcing, talent communities, and other channels
• Conduct candidate screening and assessment to ensure alignment with role requirements and business needs

Skills

Talent Acquisition

End-to-end Recruitment

Sourcing & Assessment

Stakeholder Management

Negotiation & Influencing

Analytical Thinking

Multi-account Management

Communication Skills

Education

Bachelor's degree

Job description

About the role

The Recruitment Lead / TA Business Partner will serve as the primary Talent Acquisition partner to assigned business accounts, working closely with business leaders, HR, and hiring managers to understand workforce needs and deliver high-quality talent solutions. This role owns the end-to-end recruitment lifecycle—from workforce planning, sourcing, and candidate management through offer management and onboarding, while acting as a trusted advisor to stakeholders on hiring strategy, market insights, talent availability, and recruitment performance.

Key responsibilities

• Act as the primary TA point of contact for assigned business accounts and senior stakeholders
• Build and maintain strong relationships with hiring managers, business leaders, HR, and other key stakeholders
• Conduct regular hiring reviews and provide updates on recruitment progress, risks, challenges, and action plans
• Understand business objectives, workforce requirements, organizational changes, and upcoming hiring needs
• Partner with stakeholders to define hiring priorities, timelines, candidate profiles, and recruitment strategies
• Own the full recruitment lifecycle from requisition intake through onboarding
• Lead recruitment kick-off meetings and establish clear hiring requirements and success profiles
• Develop and execute sourcing strategies based on role complexity, volume, location, and talent market
• Source and attract candidates through job boards, LinkedIn, referrals, direct sourcing, talent communities, and other channels
• Conduct candidate screening and assessment to ensure alignment with role requirements and business needs

About you

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field
• 5+ years of Talent Acquisition / Recruitment experience, preferably with experience managing high-volume or complex hiring
• Previous experience in a Recruitment Lead, TA Partner, Account Recruitment, RPO, or similar role preferred
• Strong experience managing end-to-end recruitment processes
• Proven experience partnering with hiring managers and senior business stakeholders
• Strong sourcing and candidate assessment skills
• Excellent communication, influencing, negotiation, and stakeholder management skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple accounts, priorities, and hiring requirements simultaneously
• Comfortable working in a fast-paced, target-driven environment

About us

We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn't find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more. If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.