Recruitment Lead

PM Consulting; Philippines; On-site; PHP 900,000 - 1,600,000; Full time

Job summary

PM Consulting is seeking a Recruitment Lead in the Philippines. This supervisory role balances hands-on end-to-end recruitment, direct client management, and people supervision to guide a small team of recruiters toward productivity and quality targets.

The position requires 6–8 years of recruitment experience with proven client management or team lead success, strong people management, and governance with data privacy awareness.

Qualifications

• 6-8 years of recruitment experience, with proven success in client management or team lead roles.
• Strong people management, professional judgment, client-facing diplomacy, and high accountability.

Responsibilities

• Operational Excellence (OX): Lead a delivery unit to ensure all recruitment activities meet quality and timeline standards.
• Delivery Leadership: Personally execute end-to-end recruitment for senior or high-impact roles.
• Compliance & Governance: Ensure team-wide adherence to recruitment standards, data privacy, and operational workflows.
• Client & Customer Experience (CX): Account Management: Serve as the primary point of contact for assigned clients, managing expectations and delivery reporting.
• Service Quality: Monitor and maintain high levels of client and candidate satisfaction.
• People Experience (PX): Direct Supervision: Manage the daily attendance, conduct, and performance of junior recruiters.
• Coaching: Conduct regular feedback sessions to drive team capability and professional growth.
• Development Experience (DX): Leadership Mastery: Actively develop management skills and stay current on recruitment industry trends.
• Readiness: Prepare for progression toward Managing Consultant roles.

Skills

People management

Client management

Recruitment delivery

Leadership

Job description

The Recruitment Leadis a supervisory-level position responsible for balancing hands-on end-to-end recruitment delivery, direct client management, and formal people supervision. This role serves as the bridge between senior individual contribution and full management, requiring strong leadership discipline to guide a small team of recruiters toward productivity and quality targets.

Key Accountabilities

1. Operational Excellence (OX)

Team Supervision: Lead a delivery unit to ensure all recruitment activities meet quality and timeline standards.

Delivery Leadership: Personally execute end-to-end recruitment for senior or high-impact roles.

Compliance & Governance: Ensure team-wide adherence to recruitment standards, data privacy, and operational workflows.

2. Client & Customer Experience (CX)

Account Management: Serve as the primary point of contact for assigned clients, managing expectations and delivery reporting.

Service Quality: Monitor and maintain high levels of client and candidate satisfaction.

3. People Experience (PX)

Direct Supervision: Manage the daily attendance, conduct, and performance of junior recruiters.

Coaching: Conduct regular feedback sessions to drive team capability and professional growth.

4. Development Experience (DX)

Leadership Mastery: Actively develop management skills and stay current on recruitment industry trends.

Readiness: Prepare for progression toward Managing Consultant roles.

Experience and Qualifications

Experience:6-8 years of recruitment experience, with proven success in client management or team lead roles.

Competencies: Strong people management, professional judgment, client-facing diplomacy, and high accountability.