Receptionist (NIU, Nuvali)

Vikings Group of Companies; Santa Rosa; Presencial; PHP 167.000 - 301.000; Jornada completa

Descripción de la vacante

Vikings Group of Companies is seeking a friendly Receptionist to join the NIU team at SM Nuvali. You will greet visitors, answer calls, and manage the reception area with professionalism.

The role requires strong communication, organization, and data-entry skills, ensuring confidentiality and a welcoming environment for staff and guests in a retail/consumer setting.

Formación

• Proven experience as a receptionist or in a similar customer-facing administrative role.
• Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse clientele.
• Strong organizational and multitasking abilities, with the capacity to manage multiple priorities in a busy environment.
• Proficiency in using computer systems, including MS Office and telephone switchboard systems.
• Professional appearance and demeanor with a friendly, approachable manner.

Responsabilidades

• Greet and welcome all visitors, clients, and guests with professionalism and warmth
• Answer incoming telephone calls and direct them to the appropriate departments or personnel
• Manage reception desk operations, including scheduling appointments and maintaining the reception area in a clean and organized manner
• Process visitor check-ins and maintain accurate visitor logs and records
• Respond to email enquiries and provide information about company services and products
• Assist with data entry and administrative tasks as required
• Coordinate with various departments to ensure smooth communication and information flow
• Handle basic enquiries about the company and direct complex queries to appropriate staff members
• Maintain confidentiality and professionalism when handling sensitive information
• Contribute to creating a welcoming and professional environment that reflects company values

Conocimientos

Receptionist experience

Customer service

MS Office

Communication skills

Multitasking

Organizational skills

Teamwork

Attention to detail

Professional appearance

Independent work

Educación

High school diploma or equivalent

Herramientas

MS Office

Telephone switchboard systems

Descripción del empleo

About the role

Vikings Group of Companies is seeking a professional and welcoming Receptionist to join our team at NIU in SM Nuvali.

Key responsibilities

• Greet and welcome all visitors, clients, and guests with professionalism and warmth
• Answer incoming telephone calls and direct them to the appropriate departments or personnel
• Manage reception desk operations, including scheduling appointments and maintaining the reception area in a clean and organized manner
• Process visitor check-ins and maintain accurate visitor logs and records
• Respond to email enquiries and provide information about company services and products
• Assist with data entry and administrative tasks as required
• Coordinate with various departments to ensure smooth communication and information flow
• Handle basic enquiries about the company and direct complex queries to appropriate staff members
• Maintain confidentiality and professionalism when handling sensitive information
• Contribute to creating a welcoming and professional environment that reflects company values

What we're looking for

• Proven experience as a receptionist or in a similar customer-facing administrative role within the retail or consumer products sector
• Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse clientele
• Strong organizational and multitasking abilities, with the capacity to manage multiple priorities in a busy environment
• Proficiency in using computer systems, including MS Office and telephone switchboard systems
• Professional appearance and demeanor with a friendly, approachable manner
• Ability to work independently and as part of a team
• Attention to detail and accuracy when managing administrative tasks and record-keeping
• Flexibility and adaptability to changing priorities and demands
• Customer service orientation and a genuine interest in supporting visitors and staff
• High school diploma or equivalent qualification (preferred)