Front Desk Pro: Warm Welcome & Smooth Check-Ins

Vikings Group of Companies; Carmen; On-site; PHP 180,000 - 240,000; Full time

Job summary

Vikings Group of Companies is seeking a professional Receptionist to join our team at NIU in SM Nuvali. The role involves greeting visitors, handling phone calls, managing the reception, and maintaining accurate logs and records.

You will respond to inquiries, support data entry and admin tasks, and coordinate across departments to ensure smooth information flow in a busy retail environment. A polished, team-oriented professional is preferred.

Qualifications

• Proven experience as a receptionist or in a similar customer-facing administrative role within the retail or consumer products sector.
• Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse clientele.
• Strong organizational and multitasking abilities, with the capacity to manage multiple priorities in a busy environment.
• Proficiency in using computer systems, including MS Office and telephone switchboard systems.
• Professional appearance and demeanor with a friendly, approachable manner.
• Ability to work independently and as part of a team.
• Attention to detail and accuracy when managing administrative tasks and record-keeping.
• Flexibility and adaptability to changing priorities and demands.
• Customer service orientation and a genuine interest in supporting visitors and staff.
• High school diploma or equivalent qualification (preferred).

Responsibilities

• Greet and welcome all visitors, clients, and guests with professionalism and warmth
• Answer incoming telephone calls and direct them to the appropriate departments or personnel
• Manage reception desk operations, including scheduling appointments and maintaining the reception area in a clean and organized manner
• Process visitor check-ins and maintain accurate visitor logs and records
• Respond to email enquiries and provide information about company services and products
• Assist with data entry and administrative tasks as required
• Coordinate with various departments to ensure smooth communication and information flow
• Handle basic enquiries about the company and direct complex queries to appropriate staff members
• Maintain confidentiality and professionalism when handling sensitive information
• Contribute to creating a welcoming and professional environment that reflects company values

Skills

Excellent communication skills

Strong organizational skills

Multitasking abilities

Customer service orientation

Education

High school diploma or equivalent

Tools

MS Office

Telephone switchboard systems

Job description

Vikings Group of Companies is seeking a professional Receptionist to join our team at NIU in SM Nuvali. The role involves greeting visitors, handling phone calls, managing the reception, and maintaining accurate logs and records.

You will respond to inquiries, support data entry and admin tasks, and coordinate across departments to ensure smooth information flow in a busy retail environment. A polished, team-oriented professional is preferred.