Server (NIU, Nuvali)

Vikings Group of Companies; Carmen; On-site; PHP 138,000 - 248,000; Full time

Job summary

The Vikings Group of Companies seeks an experienced Server for our NIU, Nuvali location in Santa Rosa City, Laguna. You will greet guests, present menus, take orders, relay to kitchen and bar, and ensure timely and accurate service.

Candidate should have excellent customer service, strong communication, and the ability to work in a fast-paced environment. POS familiarity and cash handling are preferred; shifts include evenings and weekends.

Qualifications

• Previous experience in a server or front-of-house role.
• Excellent customer service skills.
• Ability to work in a fast-paced environment and handle multiple tables.

Responsibilities

• Greet guests on arrival with a warm, professional manner.
• Present menus and offer knowledgeable recommendations.
• Take accurate food and drink orders, noting dietary needs.
• Relay orders clearly to kitchen and bar staff.
• Serve food and beverages using proper techniques.
• Monitor tables to ensure guest satisfaction and address concerns.
• Process payments accurately (cash and card).
• Maintain a clean and organized service station and dining area.
• Support colleagues during busy service periods.
• Follow health, safety and hygiene standards at all times.
• Build relationships with regular guests to encourage repeat visits.
• Assist with table setup and breakdown as required.

Skills

Customer service

Communication

POS familiarity

Professional appearance

Team player

Cash handling

Tools

POS systems

Job description

About The Role

We are seeking an experienced and professional

About The Role

We are seeking an experienced and professional Server to join the Vikings Group of Companies at our NIU, Nuvali location in Santa Rosa City, Laguna. What you’ll be doing Greeting and welcoming guests upon arrival with a warm, professional manner Presenting menus and providing knowledgeable recommendations regarding food and beverage offerings Taking accurate food and drink orders whilst ensuring all guest preferences and dietary requirements are noted Communicating orders clearly to kitchen and bar staff to ensure accuracy and timely preparation Serving food and beverages in a professional manner, adhering to correct serving protocols and techniques Monitoring tables throughout the meal service to ensure guest satisfaction and promptly addressing any concerns Processing payments and handling cash and card transactions with accuracy Maintaining a clean and organized service station and dining area Supporting colleagues during busy service periods to ensure seamless operations Following all health, safety and hygiene standards consistently Building positive relationships with regular guests to encourage repeat business Assisting with table setup and breakdown as required What we’re looking for Previous experience working as a Server or in a similar front-of-house hospitality role, ideally in a busy restaurant or dining establishment Excellent customer service skills with a genuine passion for delivering outstanding guest experiences Strong communication skills with the ability to interact professionally with guests and team members Professional appearance and demeanor with a positive and courteous attitude Ability to work efficiently in a fast-paced environment whilst managing multiple tables Basic knowledge of food and beverage offerings and menu familiarity Physical stamina to stand for extended periods and carry items safely Reliability and punctuality with a strong work ethic Flexibility to work shifts including evenings, weekends and public holidays as required Basic mathematical skills for processing orders and payments accurately Familiarity with point-of-sale (POS) systems is advantageous Certification in Food Handling or Responsible Service of Alcohol is preferred