RECEPTIONIST FOR TRAFALGAR PLAZA MAKATI

Polystar General Services Inc.; Makati; On-site; PHP 180,000 - 240,000; Full time

Job summary

Polystar General Services Inc. seeks a professional and welcoming Receptionist for Trafalgar Plaza Makati in Makati City, Metro Manila.

This full-time role is the first point of contact for clients, visitors and partners, ensuring a polished reception environment and exceptional service. You will greet visitors, answer calls, manage calendars, handle mail, and support various departments while upholding professional image and security procedures.

Qualifications

• High school diploma or equivalent; vocational training in office administration preferred.
• Proven experience as a receptionist or in a customer-facing administrative role.
• Exceptional communication and interpersonal skills with the ability to interact professionally with diverse individuals.
• Strong organisational and time management abilities with attention to detail.
• Proficiency in Microsoft Office Suite and familiarity with telephone systems and appointment scheduling software.
• Ability to multitask and manage multiple priorities in a fast-paced environment.
• Professional appearance and demeanour.
• Fluency in English; additional languages such as Filipino or Mandarin are advantageous.
• Knowledge of building protocols and security procedures is a plus.
• Reliable, punctual and committed to delivering high-quality customer service.

Responsibilities

• Greeting and welcoming all visitors in a professional manner.
• Managing the reception desk and answering incoming calls; directing calls or taking messages.
• Maintaining a neat, welcoming reception area reflecting the company image.
• Scheduling appointments and managing calendars for executives.
• Processing mail and packages efficiently.
• Updating visitor logs and security protocols.
• Providing administrative support to various departments as needed.
• Handling enquiries and providing information about the company and services.
• Operating office equipment such as phones, copiers and printers.
• Assisting with general office duties like filing, data entry and document prep.

Skills

Communication

Interpersonal skills

Multitasking

Time management

Microsoft Office

Reception experience

English fluency

Education

High school diploma or equivalent

Tools

Phone systems

Appointment scheduling software

Job description

About the role

Polystar General Services Inc. is seeking a professional and welcoming Receptionist for Trafalgar Plaza Makati to join our team in Makati City, Metro Manila. This is a full-time position that plays a crucial role in creating an excellent first impression for our clients, visitors and business partners. As the first point of contact for our organisation, you will be instrumental in maintaining a professional and efficient reception environment whilst ensuring every visitor receives exceptional service and support.

Key responsibilities

• Greeting and welcoming all visitors, clients and delivery personnel in a professional and courteous manner
• Managing the reception desk and answering incoming phone calls, directing calls to appropriate departments or taking accurate messages
• Maintaining a neat, organised and welcoming reception area that reflects the company's professional image
• Scheduling appointments and managing the calendar for executives and team members
• Processing incoming and outgoing mail and packages efficiently
• Updating and maintaining visitor logs and security protocols in compliance with building requirements
• Providing administrative support to various departments as needed
• Handling enquiries and providing information about the company, services and facilities
• Operating office equipment including telephone systems, photocopiers and printers
• Assisting with general office duties such as filing, data entry and document preparation

What we're looking for

• High school diploma or equivalent; vocational training in office administration is preferred
• Proven experience as a receptionist or in a similar customer-facing administrative role
• Exceptional communication and interpersonal skills with the ability to interact professionally with diverse individuals
• Strong organisational and time management abilities with attention to detail
• Proficiency in Microsoft Office Suite and familiarity with telephone systems and appointment scheduling software
• Ability to multitask and manage multiple priorities in a fast-paced environment
• Professional appearance and demeanour
• Fluency in English; additional languages such as Filipino or Mandarin are advantageous
• Knowledge of building protocols and security procedures is a plus
• Reliable, punctual and committed to delivering high-quality customer service

What we offer

Working at Polystar General Services Inc., you will benefit from a supportive and professional workplace culture. We offer competitive remuneration packages, opportunities for career growth and development within the administration and office support sector, and a collaborative team environment. We are committed to supporting our employees' wellbeing and work-life balance. If you require any adjustments or additional support during the recruitment process, we welcome you to discuss your needs with us.

About us

Polystar General Services Inc. is a professional facilities and general services company dedicated to delivering exceptional support and solutions to our clients across Metro Manila. With operations at key commercial locations including Trafalgar Plaza in Makati, we pride ourselves on maintaining the highest standards of professionalism, reliability and customer service. Our team is committed to creating welcoming and efficient environments where businesses can thrive. We value integrity, excellence and a customer-focused approach in everything we do.