RECEPTIONIST

Seagull World Inc; Makati; On-site; PHP 223,000 - 279,000; Full time

Benefits offered by this job

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Professional Development

Job summary

A leading company in the hospitality sector is seeking a Front Desk Officer in Makati. The role involves greeting visitors, managing phone and email inquiries, and providing administrative support. Candidates with a background in Business Administration or Hospitality and experience in a similar role are encouraged to apply. The position offers benefits such as maternity leave, professional development, and a collaborative work environment.

Qualifications

• Bachelor's degree in a relevant field is an advantage.
• Previous experience in a receptionist or administrative role is a plus.

Responsibilities

• Greet and welcome visitors, clients, and employees.
• Answer, screen, and forward phone calls.
• Perform clerical duties such as filing and data entry.
• Maintain a clean and organized front desk area.
• Customer Service: maintain professional demeanor and assist guests and staff.
• Office Coordination: assist with events and HR/admin tasks as needed.
• Safety and Security: monitor access and follow emergency procedures.
• General Office Maintenance: keep front desk and lobby clean and organized.

Skills

Customer Service

Administrative Skills

Communication

Administrative support

Education

Bachelor's degree in Business Administration, Hospitality, or related field

Job description

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

• Front Desk Management: Greet and welcome visitors, clients, and employees. Direct visitors to the appropriate departments or personnel. Ensure all visitors sign in and receive visitor badges if required.
• Phone and Email Management: Answer, screen, and forward phone calls to appropriate staff. Handle inquiries via email and direct them to relevant departments. Take accurate and detailed messages when necessary.
• Administrative Support: Perform clerical duties such as filing, photocopying, and data entry. Manage office supplies and ensure that inventory levels are maintained. Assist in scheduling meetings, appointments, and conference room bookings.
• Mail and Package Handling: Receive, sort, and distribute incoming mail and packages. Prepare and send outgoing mail and packages as needed.
• Customer Service: Maintain a professional, welcoming, and helpful demeanor at all times. Provide excellent service to clients, employees, and other stakeholders. Address minor inquiries or concerns from guests and employees promptly and effectively.
• Office Coordination: Assist in coordinating company events, meetings, and other office-related activities. Support HR or other departments with administrative tasks when necessary.
• Safety and Security: Monitor building security, ensuring that only authorized personnel access the premises. Ensure that emergency procedures are followed in case of any incidents.
• General Office Maintenance: Keep the front desk area and lobby clean and organized. Report any maintenance issues to the relevant department for resolution.

Qualifications

• Bachelor's degree in Business Administration, Hospitality, or related field is an advantage.
• Previous experience as a receptionist, front desk officer, or in an administrative role is a plus.

Work Location

Willing to work in Makati.

Other

• Maternity & Paternity Leave, Sick Leave, Vacation Leave
• Professional Development

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