Role Summary
Provide a professional first point of contact for employees and visitors. Responsible for managing reception duties, supporting daily office operations and general office administration.
This role ensures dependable reception coverage and maintaining a welcoming, professional and well organised office environment.
Key Responsibilities
- Act as the first point of contact for general office and workplace enquiries
- Greet and welcome visitors at the office reception and direct them to the appropriate person, meeting room or office
- Preparation of meeting rooms if needed, serve drinks to visitors and tidy meeting rooms after use
- Receive, sort and distribute daily mail, deliveries and coordinate courier services
- Manage meeting room bookings, support training setups and logistics for internal office events
- Conduct daily checks of the reception area, main office, pantry, shared spaces and office equipment to ensure they are organised, welcoming and in good working conditions
- Coordinate with building management, cleaners, vendors and technicians on maintenance servicing, repairs and access arrangements, and follow up until the work is completed
- Provide updates on workplace conditions and maintain Excel or Google Drive records of office
- Monitor and replenish office supplies and pantry stock, and maintain inventory records
- Provide cafe pantry coverage when required
- Support office safety and security procedures and serve as Fire Warden when appointed
- Perform other ad-hoc office and facilities-related duties assigned from time to time
Requirements
- High school diploma with prior receptionist or admin experience is preferred
- Excellent verbal and written communication in English
- Strong interpersonal skills with a customer-focused approach
- Proficient in Microsoft Office or Google Workspace
- Well-organised and meticulous, with the ability to multitask and work independently
- Basic technical troubleshooting and vendor coordination skills
- Professional appearance and a proactive attitude
- Reliable, punctual, and team-oriented
- Willingness to learn and adapt to new tasks and responsibilities
- Basic knowledge of office safety and access control procedures
Job Details:
Employment: 12-month contract
Location: Central Area
Working hours: Monday to Friday: 8:30am to 5:30pm