Receptionist

Premiere Eye Referral Center & Optical; Manila; On-site; PHP 216,000 - 300,000; Full time

Job summary

Premiere Eye Referral Center & Optical in Manila seeks a clinic receptionist to manage patient flow and perform administrative tasks in a on-site setting. Fresh graduates or current students pursuing a bachelor’s degree are welcome for a full-time role.

The role involves greeting patients, scheduling exams, handling phone and email inquiries, processing payments, and maintaining accurate records in the EHR system while ensuring privacy and smooth coordination with the optical lab.

Responsibilities

• Welcome visitors and patients warmly, verify identity, collect demographic data, and scan insurance or referral paperwork.
• Book, confirm, reschedule, or cancel patient exams and procedures via phone or portal.
• Answer multi-line phone calls, screen questions, relay messages to medical technicians or doctors, and manage general inbox queries.
• Collect co-pays, consultation fees, or optical shop balances, issue official receipts, reconcile cash drawers, and schedule return visits.
• Input and update patient data into Electronic Health Records (EHR), verify insurance coverage/authorizations, and ensure patient privacy compliance.
• Monitor the waiting area for comfort, help patients fill out intake forms, and coordinate with the optical lab regarding glasses or contact lens orders.

Job description

On-site - Manila Fresh Graduate/Student Bachelor Full-time

Job Description

An eye center clinic receptionist acts as the primary point of contact, managing patient flow, scheduling, and administrative support tailored to optometry and ophthalmology practices.

Core Responsibilities

• Patient Greeting & Check-In: Welcome visitors and patients warmly, verify identity, collect demographic data, and scan insurance or referral paperwork.
• Appointment Scheduling: Book, confirm, reschedule, or cancel patient exams, follow-ups, and specialized eye procedures (such as post-op or anti-VEGF clinic slots) via phone or portal.
• Phone & Email Inquiries: Answer multi-line phone calls, screen questions, relay messages to medical technicians or doctors, and manage general inbox queries.
• Check-Out & Payments: Collect co-pays, consultation fees, or optical shop balances, issue official receipts, reconcile cash drawers, and schedule return visits.
• Medical Records & Insurance: Input and update patient data into Electronic Health Records (EHR), verify insurance coverage/authorizations, and ensure strict compliance with patient privacy rules
• Lobby & Optical Coordination: Monitor the waiting area for comfort, help patients fill out intake forms, and coordinate with the optical lab regarding glasses or contact lens order arrivals.