Receptionist

Sterling Insurance Co., Inc.; Makati; On-site; PHP 167,400 - 279,000; Full time

Job summary

Sterling Insurance Co., Inc. in Makati is seeking a fresh graduate/student for an on-site front desk role.

You will greet visitors, answer calls, relay messages, and provide general administrative support to keep reception and office operations running smoothly.

This full-time position offers exposure to client interactions, travel assistance when required, and opportunities to grow within a busy insurance office.

Responsibilities

• Answers, screens, and directs incoming telephone calls.
• Takes and relays messages accurately and promptly.
• Provides information to callers, clients, and visitors.
• Greets and assists visitors entering the organization.
• Directs visitors to the appropriate person or department.
• Handles inquiries and concerns from the public and clients.
• Monitors visitor access and maintains log records.
• Ensures awareness of staff movements in and out of the organization.
• Provides general administrative and clerical support.
• Receives, sorts, and distributes mail, documents, and deliveries.
• Schedules and manages appointments and maintains appointment records.
• Maintains reception area cleanliness, orderliness, and inventory of supplies.
• Assists in booking travel arrangements such as flights when required.
• Performs other related duties as may be assigned by the superior from time to time.

Job description

On-site - Makati Fresh Graduate/Student Bachelor Full-time

Job Description

BASIC FUNCTION:

Attends to visitors and handles inquiries through phone and face-to-face communication. Provides accurate information about the organization to clients, customers, and the general public while ensuring smooth front desk operations.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Answers, screens, and directs incoming telephone calls.
• Takes and relays messages accurately and promptly.
• Provides information to callers, clients, and visitors.
• Greets and assists visitors entering the organization.
• Directs visitors to the appropriate person or department.
• Handles inquiries and concerns from the public and clients.
• Monitors visitor access and maintains log records.
• Ensures awareness of staff movements in and out of the organization.
• Provides general administrative and clerical support.
• Receives, sorts, and distributes mail, documents, and deliveries.
• Schedules and manages appointments and maintains appointment records (manual or electronic).
• Maintains reception area cleanliness, orderliness, and inventory of supplies.
• Assists in booking travel arrangements such as flights when required.
• Performs other related duties as may be assigned by the superior from time to time.