Receptionist

Nikkei Group of Restaurants; Makati; On-site; PHP 180,000 - 240,000; Full time

Job summary

Nikkei Group of Restaurants is seeking a receptionist to be the welcoming face of our Makati restaurant. You will deliver exceptional front-line service, greet guests, manage calls, and support daily operations with a friendly, organized approach.

The role requires excellent English communication, a professional demeanor, and the ability to start immediately in a fast-paced environment. On-site position in Makati, Philippines.

Qualifications

• Experiences in front desk or receptionist roles preferred.
• Fresh graduates are encouraged to apply.
• Excellent communication skills; must be fluent in English.
• Ability to start immediately.
• Strong organizational skills.
• Excellent phone etiquette.

Responsibilities

• Greet and welcome guests at the front desk, creating a positive first impression.
• Answer, screen, and direct incoming calls and inquiries.
• Maintain a tidy and professional reception area.
• Assist with scheduling appointments and meeting room bookings.
• Handle guest inquiries, provide information, and respond to requests promptly.
• Coordinate with internal teams to ensure smooth daily operations.

Skills

Communication

Interpersonal skills

Phone etiquette

Organizational skills

English fluency

Job description

Job Overview

As a Receptionist, you will be the welcoming face and voice of our restaurant, responsible for providing exceptional front-line customer service. The ideal candidate is a courteous and well-organized individual with strong communication skills and interpersonal skills.

Duties And Responsibilities

• Greet and welcome guests as they arrive at the front desk, ensuring a positive first impression.
• Answer, screen, and direct incoming calls and inquiries to the appropriate person or department.
• Maintain a tidy and presentable reception area, creating a warm and professional environment.
• Assist with scheduling appointments and managing meeting room bookings.
• Handle guest inquiries, provide information, and respond to requests promptly.
• Manage incoming and outgoing mail and deliveries.
• Maintain office security by controlling access to the premises and keeping a log of visitors.
• Support administrative tasks such as data entry, filing, and other duties as assigned.
• Coordinate with internal teams to ensure smooth daily operations.

Qualifications

• Preferably with at least 6 months working experience in managing reservations
• FRESH GRADUATES ARE ENCOURAGE TO APPLY
• Excellent communication skills; MUST be fluent in English
• Must be able to start immediately
• Strong organizational Skills
• Excellent phone etiquette