Front Desk Receptionists

Bunan Manpower Services; Parañaque; On-site; PHP 78,120 - 133,920; Full time

Benefits offered by this job

Free Meals

Job summary

A hospitality staffing agency in the Philippines is seeking a Restaurant Receptionist to be the first point of contact for guests. Responsibilities include warmly greeting guests, managing reservations, and coordinating with staff for smooth service. The ideal candidate should possess customer service skills, have a pleasant demeanor, and be familiar with basic computer operations. A positive dining experience from arrival to departure is paramount, along with maintaining the reception area. Free meals are included as part of the benefits.

Qualifications

• Previous experience in hospitality, customer service, or restaurant work is an advantage.
• Pleasant appearance and professional demeanor are required.
• Basic computer skills, particularly for reservations or POS systems.

Responsibilities

• Greet guests warmly as they arrive and thank them when they leave.
• Manage reservations (phone, walk-in, and online bookings).
• Assign tables efficiently based on availability and guest preferences.
• Maintain an organized waiting list during busy hours.

Skills

Communication Skills

Customer Service

Basic computer skills

Job description

Job Description

Job Summary

The Restaurant Receptionist is the first point of contact for guests, responsible for welcoming customers, managing reservations, and ensuring smooth seating arrangements. This role helps create a positive dining experience from arrival to departure.

Key Responsibilities

• Greet guests warmly as they arrive and thank them when they leave
• Manage reservations (phone, walk-in, and online bookings)
• Assign tables efficiently based on availability and guest preferences
• Maintain an organized waiting list during busy hours
• Answer phone calls and respond to customer inquiries
• Coordinate with servers and kitchen staff to ensure smooth service flow
• Handle guest concerns or complaints professionally and escalate when needed
• Keep the reception/entrance area clean and presentable
• Provide basic information about the menu, promotions, and restaurant policies

Qualifications

• Previous experience in hospitality, customer service, or restaurant work is an advantage
• Pleasant appearance and professional demeanor
• Basic computer skills (for reservations or POS systems)
• Communication Skills

Government Mandated Benefits

Free Meals