Receptionist

Outpost Hostel Inc.; El Nido; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Free staff housing

Daily meals

Job summary

Outpost Hostel Inc. in El Nido, Palawan, Philippines, seeks an energetic Receptionist to be the Welcome Ambassador and set the tone for every guest's stay. You will handle check-ins and guide travelers through the Outpost experience.

As the local expert, share insider tips, promote social schedules, and help guests connect with fellow travelers while managing bookings and admin tasks with ease.

Qualifications

• Outgoing, empathetic and curious about people from different cultures.
• Good communication skills; English proficiency is a must; extra languages are a bonus.
• Ability to stay calm and friendly under pressure during busy check-in windows.

Responsibilities

• Greet guests with a warm welcome and give the grand tour.
• Provide insider tips on social spots and must-do group activities.
• Encourage guests to join nightly bar events and morning tours.
• Handle bookings, payments and administrative tasks efficiently.
• Monitor lobby atmosphere and spark connections among guests.

Skills

Outgoing

Empathetic

Communication

English proficiency

Job description

Role Overview

As an Outpost Receptionist, you are the "Welcome Ambassador." You are the first person a weary traveler sees, and your energy sets the tone for their entire stay. Your job is to handle the logistics of their stay efficiently so you can spend more time introducing them to the "Outpost way of life" and their fellow travelers.

Key Responsibilities

• The "Warm Welcome": Execute check-ins that go beyond paperwork—give the "grand tour," explain the social mission, and introduce the guest to someone in the lobby immediately.
• Information Hub: Act as the local expert. Provide "insider" tips on the best social spots, hidden gems, and must-do group activities.
• Social Facilitation: Actively encourage guests to join the nightly bar events or morning tours. You are the "hype-person" for the hostel’s social schedule.
• Seamless Logistics: Efficiently handle bookings, payments, and administrative tasks to ensure the guest's stay is hassle-free from start to finish.
• Community Pulse: Keep an eye on the lobby atmosphere; if someone looks lost or lonely, you are the one to step in and spark a connection.

What’s In It For You?

We don’t just offer a paycheck; we offer a seamless lifestyle. Our "Full-Support" package includes:

• Free Housing: Move right into our comfortable, fully-managed staff housing. No rent, no deposits, no commute stress.
• Daily Meals: Stay energized with 3 nutritious meals provided every day. Save your time and money for your days off!

Qualifications

• Outgoing, empathetic, and genuinely curious about people from different cultures.
• Good communication skills (English proficiency is a must; extra languages are a bonus).
• Ability to stay calm and friendly under pressure during busy check-in windows.