Real-Time Payments Operations Specialist IV

JPMorganChase

Taguig

On-site

PHP 900,000 - 1,300,000

Full time

2 days ago

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Job summary

JPMorganChase in the Philippines seeks a Payment Lifecycle Specialist IV to strengthen real-time operations and support new digital payment products. You will provide end-to-end operational support, monitor transaction health, and help scale processes as rails expand.

Ideal candidates bring strong analytical and communication skills, Excel proficiency, and a track record in payments operations. This role offers opportunities to improve controls and drive data-driven insights in a dynamic

Qualifications

Experience in payments operations, financial services operations, or a related role.
Strong analytical, mathematical, and problem-solving skills.
Clear written and verbal communication for management reporting.
Proficiency in Microsoft Excel for large dataset analysis.

Responsibilities

Analyze operational requirements for completeness and align to standards.
Perform post-settlement reconciliation and investigate breaks to resolution.
Monitor end-to-end transactions and elevate anomalies per procedures.
Collaborate with stakeholders to define operational requirements for payment schemes.
Scale operating model as new rails and client needs expand.
Build expertise in product flows and operational processes to manage change.
Coordinate with product, monitoring, incident, project and tech teams to manage dependencies.
Produce and maintain operational reporting, KPIs, and data-driven insights.
Identify process gaps and support workflow improvements and controls.