Payments Lifecycle Analyst: Drive Process Improvement

JPMorganChase; Taguig; On-site; PHP 500,000 - 800,000; Full time

Benefits offered by this job

Health insurance

Job summary

JPMorganChase in the Philippines seeks a Payment Lifecycle Analyst to ensure accurate and timely movement of funds by analyzing exceptions and strengthening controls. You will resolve non-routine issues, identify root causes, and support improvements across payment workflows with data-driven insights.

You will collaborate with partners to optimize processes, including automation opportunities, while maintaining strong operational risk and cybersecurity practices.

Qualifications

• Advanced knowledge of payment processing operations and end-to-end lifecycle activities.
• Proficiency in translating data findings into actionable insights for decisions.
• Understanding of cybersecurity and anti-fraud principles in operations.
• Experience applying continuous improvement to reduce risk and improve quality.

Responsibilities

• Investigate payment exceptions and drive timely resolution using established procedures.
• Analyze data to support accurate processing and settlement across payment workflows.
• Document processes and performance measures for continuous improvement.
• Collaborate with stakeholders to optimize processes and explore automation opportunities.
• Apply risk awareness and anti-fraud practices per role responsibilities.

Skills

Payment lifecycle

Data analysis

Operational controls

Cybersecurity basics

Communication skills

Risk awareness

Tools

Automation tools

Job description

JPMorganChase in the Philippines seeks a Payment Lifecycle Analyst to ensure accurate and timely movement of funds by analyzing exceptions and strengthening controls. You will resolve non-routine issues, identify root causes, and support improvements across payment workflows with data-driven insights.

You will collaborate with partners to optimize processes, including automation opportunities, while maintaining strong operational risk and cybersecurity practices.