Payments Lifecycle Analyst—Automation & Optimization

JPMorgan Chase & Co.; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

JPMorgan Chase & Co. in the Philippines seeks a Payment Lifecycle Analyst within Payments Operations to ensure smooth funds transfers and robust payment processing across products.

You will apply automation and systems-architecture knowledge to resolve issues, engage stakeholders, and drive improvements. You will analyze data, support cybersecurity controls, and contribute to key initiatives, mentoring teammates and collaborating with internal lines of business to strengthen control environments

Qualifications

• Advanced knowledge of global payment processing operations and systems architecture.
• Proficiency in data analysis techniques for insights and decisions.
• Commercial mindset with strong interpersonal and communication skills.
• Understanding of cybersecurity controls and anti-fraud strategies.
• Familiarity with continuous improvement and design-thinking methods.

Responsibilities

• Utilize independent judgment and technical expertise to resolve exceptions and enhance control environments for technical, financial, and operational processes.
• Conduct research and data analysis to address non-routine payment lifecycle issues and ensure accurate, timely fund transfers across various products.
• Define project requirements and metrics using process models, and lead or contribute to process optimization initiatives.
• Apply knowledge of systems architecture and automation technologies to support process optimization and stakeholder relationships.
• Coach, train, and mentor team members to uphold high service standards and act as escalation point.

Skills

Global payments

Data analysis

Stakeholder comms

Cybersecurity awareness

Process improvement

Job description

JPMorgan Chase & Co. in the Philippines seeks a Payment Lifecycle Analyst within Payments Operations to ensure smooth funds transfers and robust payment processing across products.

You will apply automation and systems-architecture knowledge to resolve issues, engage stakeholders, and drive improvements. You will analyze data, support cybersecurity controls, and contribute to key initiatives, mentoring teammates and collaborating with internal lines of business to strengthen control environments