Real-Time Analyst & Workforce Planner - On-site

J-K Network Services; Pampanga; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

HMO for Employee and 2 Dependents (On Day 1)

Quarterly performance bonus

Career development opportunities

Leaves Annually

Job summary

A leading BPO Company in Pampanga seeks a Real Time Analyst. In this role, you will ensure adequate staffing, manage resource planning, and collaborate with business partners. The ideal candidate holds a Bachelor's Degree, has at least 2 years of experience in an MIS or RTA role, and is amenable to working on a shifting schedule. The position offers a salary package ranging from Php25,000 to Php40,000 with benefits including HMO, bonuses, and career development opportunities.

Qualifications

• At least 2 years of experience in MIS or RTA role.
• Ability to work on shifting schedule.
• Experience in using any scheduling tools.

Responsibilities

• Ensure adequate staffing levels.
• Manage resource planning for business units.
• Establish connections with business associates.
• Produce volume projections for processing departments.

Skills

Scheduling tools

Resource planning

Education

Bachelor's Degree

Job description

A leading BPO Company in Pampanga seeks a Real Time Analyst. In this role, you will ensure adequate staffing, manage resource planning, and collaborate with business partners. The ideal candidate holds a Bachelor's Degree, has at least 2 years of experience in an MIS or RTA role, and is amenable to working on a shifting schedule. The position offers a salary package ranging from Php25,000 to Php40,000 with benefits including HMO, bonuses, and career development opportunities.