Onsite Real-Time Workforce Strategist

TASQ Staffing Solutions; Muntinlupa; On-site; PHP 1,476,668 - 2,067,336; Full time

Job summary

A staffing solutions company is looking for a Workforce Real Time Analyst in Muntinlupa, Philippines. The ideal candidate should have at least 1 year of experience in Workforce Management and a bachelor's degree. Responsibilities include performance analysis, staffing recommendations, and schedule adjustments to optimize efficiency. The role requires excellent scheduling and time management skills, along with the ability to work flexible shifts on-site.

Qualifications

• 1 year minimum experience in Workforce Management.
• Candidate must possess at least a bachelor's/college degree.
• Excellent skills in scheduling and real-time time management a must.

Responsibilities

• Regularly performs volume and performance analysis and proactively communicates possible impacts to business.
• Supports management with all necessary reports and planning models.
• Monitors actual activities and compares them to plan.
• Staff the appropriate number of agents at the proper time.
• Ensures that pre-planned activities are scheduled in advance.
• Adjusts schedules based on actual scenarios.

Skills

Experience in Workforce Management

Scheduling Skills

Real-time Time Management

Strong Organizational Skills

Ability to Prioritize Workload

Education

Bachelor's/College Degree

Job description

A staffing solutions company is looking for a Workforce Real Time Analyst in Muntinlupa, Philippines. The ideal candidate should have at least 1 year of experience in Workforce Management and a bachelor's degree. Responsibilities include performance analysis, staffing recommendations, and schedule adjustments to optimize efficiency. The role requires excellent scheduling and time management skills, along with the ability to work flexible shifts on-site.