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NHS Jobs; Quezon City; Presencial; PHP 1.821.000 - 2.464.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual leave 27 days

Bank holidays pro rata

Learning management system

Cycle to work

Travel season ticket loans

Wellbeing app

Yoga videos

Car benefit scheme

Descripción de la vacante

Operose Health in London is seeking a Receptionist/Administrator to support front desk operations at E16 Health. The role includes handling patient queries, managing appointments, and maintaining confidential records.

The post offers 37.5 hours per week and a salary of £25,838 per annum, with NHS values guiding daily work. Ideal candidates will have reception or customer care experience, clear communication skills, and basic PC skills (Word, Excel, email).

Formación

• Reception or customer care experience required.
• Excellent communication skills (spoken and written).
• Basic PC skills including Word, Excel and email.

Responsabilidades

• Responding to patient queries and liaising with the primary care team; manage appointment requests and signpost patients to services; maintain patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescription requests.
• Using information systems to support workflows.

Conocimientos

Reception or customer care experience

Excellent communicator

Basic PC skills

Herramientas

Word

Excel

Email

Descripción del empleo

Job title:Receptionist/Administrator Location:E16 Health Salary:£25,838 per annum Hours: 37.5 hours a week Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities:

• Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilising other information systems to support efficient workflow processes.

Ideal Candidate:

• Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
• Must have basic PC skills such as Word, Excel and email.
• Able to work within processes, procedures and maintain confidently and data security.
• Previous experience of working in the NHS is welcome but not essential.

Package Description:

• 27 days annual leave plus bank holidays pro rata.
• Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.