RCI: Finance Supervisor (Billing and Collection)

RelianceUnited; Mandaluyong; On-site; PHP 800,000 - 1,400,000; Full time

Job summary

RelianceUnited is seeking a Billing Manager to oversee the end-to-end billing cycle, ensure timely invoicing, and optimize collections. The role requires strong leadership, financial acumen, and a proactive approach to improving cash flow and operational efficiency.

You will supervise a team of billing specialists, generate reports, ensure accuracy, and collaborate cross-functionally to align billing with company objectives and client satisfaction.

Qualifications

• Strong leadership and management skills to guide a billing team.
• Excellent organizational skills with attention to deadlines.
• Analytical and problem-solving abilities to resolve billing discrepancies.
• Excellent communication and interpersonal skills to collaborate with internal teams and clients.
• Strong knowledge of billing procedures and financial principles.
• Proficiency in Microsoft Excel and Word.

Responsibilities

• Supervise and manage a team of billing specialists to ensure accurate billing.
• Prepare and monitor monthly billing and collection reports within timelines.
• Oversee timely and accurate invoice generation for clients.
• Review billing data to identify discrepancies and take corrective action.
• Collaborate with other departments to align billing with business objectives.
• Develop and implement billing strategies to improve efficiency and accuracy.
• Monitor client accounts and ensure records reflect services provided.
• Address client inquiries and disputes with strong customer service.
• Prepare regular reports on billing activities and financial performance.
• Train and mentor billing staff for ongoing development.

Skills

Leadership

Organization

Analytical thinking

Communication

Billing knowledge

Problem-solving

Attention to detail

Tools

Microsoft Excel

Microsoft Word

Microsoft Office Suite

Job description

Job Overview

This role is responsible for overseeing the end-to-end billing cycle, ensuring timely and accurate invoicing, optimizing collection processes, and maintaining strong internal controls. The ideal candidate will bring strong leadership skills, financial acumen, and a proactive approach to improving cash flow and operational efficiency.

Duties and responsibilities

• Supervise and manage a team of billing specialists, providing guidance and support to ensure the accuracy and efficiency of billing processes.
• Prepare and monitor monthly billing and collection reports, ensuring submission within the required timeline.
• Oversee the timely and accurate generation of invoices for clients, ensuring that all billing information is correct and in compliance with company policies and procedures.
• Review and analyze billing data and reports to identify any discrepancies or errors, taking appropriate actions to resolve them.
• Collaborate with other departments, to ensure that billing processes are aligned with overall business objectives and customer satisfaction goals.
• Develop and implement billing strategies and best practices to optimize efficiency and improve the accuracy of billing processes.
• Monitor and maintain client accounts, ensuring that all billing records are up to date and accurately reflect the services provided.
• Address and resolve client inquiries and disputes regarding billing issues, providing excellent customer service and maintaining positive relationships.
• Prepare and present regular reports to management on billing activities, financial performance, and any issues or opportunities for improvement.
• Train and mentor billing specialists, providing ongoing support and professional development opportunities to enhance their skills and knowledge.

Qualifications

• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and meet deadlines.
• Exceptional analytical and problem-solving skills, with the ability to identify and resolve billing discrepancies and issues.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal teams and build strong relationships with clients.
• Strong knowledge of billing procedures and best practices, with a solid understanding of financial principles.
• Strong computer skills, including proficiency in Microsoft Office Suite, particularly Excel and Word.