RCI: Finance Analyst (Billing and Collection)

RelianceUnited; Mandaluyong; On-site; PHP 279,000 - 446,000; Full time

Job summary

RelianceUnited in Metro Manila is seeking a Billing & Accounts Receivable professional to manage invoicing, collections, and AR processes. You will ensure accurate billing, coordinate with the Finance team to resolve discrepancies, and drive process improvements in a fast-paced environment.

The role requires 1+ year in billing, strong Excel skills, and the ability to manage multiple accounts while maintaining confidentiality.

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field.
• 1+ year in billing, collections, or accounts receivable.
• Knowledge of billing procedures and AR management.
• Proficiency in Microsoft Excel and ERP systems.

Responsibilities

• Prepare invoices and billing statements accurately and timely.
• Minimize billing errors through verification and reconciliation.
• Coordinate with Finance and Operations to resolve billing discrepancies.
• Maintain compliance with company policies and financial regulations.
• Improve billing cycle efficiency through process improvements and automation.
• Perform collection activities to meet monthly targets.
• Monitor customer accounts for timely payments and follow up on overdue amounts.
• Conduct regular collection calls and emails regarding outstanding balances.
• Analyze aging reports and escalate high-risk accounts as needed.
• Prepare and submit collection status reports and account updates to management.
• Reconcile customer accounts and investigate payment discrepancies.
• Maintain accurate collection records and documentation.
• Coordinate with clients to resolve disputes professionally.
• Provide excellent service regarding collection concerns and billing inquiries.
• Assist in implementing new procedures and system enhancements to AR processes.
• Support audit requirements by providing necessary documentation.

Skills

Billing & collections

Accounting basics

Microsoft Excel

Communication skills

Education

Bachelor’s degree in Accounting or related field

Tools

ERP systems

Job description

Duties and Responsibilities

• Ensure accurate and timely preparation of invoices and billing statements.
• Minimize billing errors by implementing proper verification and reconciliation procedures.
• Coordinate with Finance and Operations teams to promptly resolve billing discrepancies and concerns.
• Maintain compliance with company policies, procedures, and financial regulations.
• Improve billing cycle efficiency through process improvements and automation initiatives.
• Perform efficient and effective collection activities to consistently achieve or exceed monthly collection targets.
• Monitor customer accounts to ensure timely payment of outstanding invoices and follow up on overdue accounts.
• Conduct regular collection calls and email follow-ups with clients regarding outstanding balances and payment arrangements.
• Analyze aging reports and identify high-risk or delinquent accounts for escalation and immediate action.
• Prepare and submit collection status reports, aging summaries, and account updates to management.
• Reconcile customer accounts and investigate payment discrepancies, short payments, and unapplied payments.
• Maintain accurate collection records, account notes, and supporting documentation.
• Coordinate with clients to resolve billing disputes and payment concerns professionally and promptly.
• Provide excellent customer service regarding collection concerns, billing inquiries, and account adjustments.
• Assist in developing and implementing new procedures and system enhancements to improve departmental workflow and accounts receivable processes.
• Support audit requirements by preparing and providing necessary documentation when needed.
• Provide administrative support to the Accounts Receivable team and assist colleagues as necessary.
• Ensure accurate document preparation and proper records management in accordance with company retention policies and procedures.
• Perform other duties and responsibilities that may be assigned based on business needs

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or any related field.
• At least 1 year of experience in billing, collections, accounts receivable, or related finance functions.
• Knowledge of billing procedures, collection processes, and accounts receivable management.
• Strong understanding of basic accounting principles and financial processes.
• Proficient in Microsoft Office applications, especially Excel, and other accounting or ERP systems.
• Excellent analytical, problem-solving, and reconciliation skills.
• Strong communication and interpersonal skills with the ability to handle client concerns professionally.
• Detail-oriented with strong organizational and time management abilities.
• Ability to work independently and manage multiple accounts and deadlines effectively.
• Experience in handling aging reports, payment follow-ups, and dispute resolution is an advantage.
• Ability to maintain confidentiality and handle sensitive financial information with integrity.
• Willing to work in a fast-paced environment and adapt to changing business needs.