RCI: Finance Analyst (Collection)

RelianceUnited; Mandaluyong; On-site; PHP 335,000 - 502,000; Full time

Job summary

RelianceUnited in Metro Manila seeks an Accounts Receivable Collections Associate to ensure accurate and timely payment processing. You will manage and collect outstanding receivables from clients and customers, supporting the finance team to maintain cash flow.

The role requires a finance or accounting degree and preferably 1 year of collection experience, strong customer service, negotiation and communication skills, and proficiency with MS Office.

Qualifications

• Must be a graduate of bachelor’s degree in finance, Accounting, or closely related field required
• Preferably with 1 year of relevant experience in corporate Finance and proven work experience as a Collection Associate, Collection Specialist, or a similar role
• Has exceptional customer service, negotiation skills and ability to listen, communicate (written and verbal), and follow-up effectively with all staffing levels of clients and customers
• Strong knowledge of various collection techniques and procedures

Responsibilities

• Provide efficient and effective collection efforts that consistently lead to achieving or exceeding monthly goals and targets.
• Provide customer service regarding collection issues, process, and review account adjustments.
• Resolve client discrepancies and short payments which also includes monitoring and maintaining assigned accounts
• Assist in the development and implementation of new procedures and features to enhance the workflow of the department and understand compliance issues around accounts receivable processes.
• Assisting with audit as necessary.

Skills

Customer service

Negotiation

Communication

Listening

Follow-up

Education

Bachelor’s degree in finance, accounting, or related field

Tools

MS Office

Excel

Google Sheets

Job description

Job Overview

This role ensures that the company receives accurate payment in a timely manner. He/she will be responsible for managing and collecting outstanding accounts receivables from clients and customers

Duties and responsibilities

• Provide efficient and effective collection efforts that consistently lead to achieving or exceeding monthly goals and targets.
• Provide customer service regarding collection issues, process, and review account adjustments.
• Resolve client discrepancies and short payments which also includes monitoring and maintaining assigned accounts
• Assist in the development and implementation of new procedures and features to enhance the workflow of the department and understand compliance issues around accounts receivable processes.
• Assisting with audit as necessary.
• Provide administrative support to the Accounts Receivable team and assist colleagues whenever necessary.
• Provide accurate and effective document preparation and records management relative to Accounts Receivable function in accordance with records retention policy and procedures.
• Other duties and responsibilities that may be assigned depending on business needs.

Qualifications

• Must be a graduate of bachelor’s degree in finance, Accounting, or closely related field required
• Preferably with 1 year of relevant experience in corporate Finance and proven work experience as a Collection Associate, Collection Specialist, or a similar role
• Has exceptional customer service, negotiation skills and ability to listen, communicate (written and verbal), and follow-up effectively with all staffing levels of clients and customers
• Strong knowledge of various collection techniques and procedures
• Proficiency in using MS Office preferably Excel or Google sheet