Quoting and Production Support Specialist

HR Carina; Albay; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Government Mandated Benefits: Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave

Solo Parent Leave

Special Leave for Women

Vacation Leave

Job summary

A business solutions provider in Albay, Philippines is seeking a Quoting and Production Support Specialist. The successful candidate will prepare quotes and coordinate production processes, ensuring accurate pricing and timely communication with customers and suppliers. Responsibilities include reviewing requests, ensuring detail accuracy, and resolving production issues. Interested candidates should be prepared to handle customer interactions professionally while supporting the production team.

Responsibilities

• Prepare accurate and timely quotes for customers based on pricing guidelines.
• Review customer requests and determine correct pricing adjustments.
• Coordinate with the internal quoting process to ensure accuracy.
• Communicate professionally with customers regarding quote details.
• Use strong judgment to identify when a quote requires review or escalation.
• Support with production coordination.
• Liaise with suppliers and decorators regarding job requirements and timelines.
• Track job progress to ensure orders stay on schedule.
• Maintain accurate order details, documentation, and updates.
• Assist in resolving production-related issues through proactive communication.

Job description

Quoting and Production Support Specialist

ExcellaBPO Solutions Inc.

Job Description

Government Mandated Benefits

Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave

Key Responsibilities

• Prepare accurate and timely quotes for customers based on pricing guidelines
• Review customer requests and determine correct pricing adjustments
• Coordinate with the internal quoting process to ensure accuracy
• Communicate professionally with customers regarding quote details
• Use strong judgment to identify when a quote requires review or escalation

Production Support (Secondary Focus)

• Support with production coordination
• Liaise with suppliers and decorators regarding job requirements and timelines
• Track job progress to ensure orders stay on schedule
• Maintain accurate order details, documentation, and updates
• Assist in resolving production-related issues through proactive communication

Working Location

Unit 405 Level 3 and 4, The Vinson, Rizal Street, cor Albay, Legazpi City. Legazpi City, Albay, Philippines

Report Potential Fraud

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.