Qualtrics Digital Implementation Specialist (4 month contract)

OG Consulting, Inc.; Philippines; On-site; PHP 3,423,000 - 4,793,000; Full time

Job summary

OG Consulting, Inc. seeks a Qualtrics Digital Implementation Specialist to implement, configure, and optimize Qualtrics solutions that power enterprise Customer Experience (CX) programs.

The ideal candidate has 3–5 years of hands-on Qualtrics implementation experience, strong CX/VoC understanding, and working knowledge of HTML, CSS, and JavaScript. This full-time role follows EST hours and is a 4-month contract, requiring collaboration with stakeholders and cross-functional teams.

Qualifications

• Bachelor's degree or equivalent experience.
• 3–5 years of hands-on Qualtrics implementation experience.
• Strong understanding of Customer Experience (CX) and Voice of Customer (VoC) programs.
• Experience with Qualtrics Digital, Website/App Feedback, or XM Platform.
• Working knowledge of HTML, CSS, and JavaScript.
• Strong project management and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Experience working in a consulting, agency, or enterprise environment is preferred.

Responsibilities

• Configure, implement, and optimize Qualtrics Digital Experience (DX) solutions.
• Deploy and manage website intercepts, digital feedback programs, and customer experience initiatives.
• Translate business requirements into scalable Qualtrics solutions.
• Perform QA testing, troubleshoot implementation issues, and ensure platform reliability.
• Collaborate with consultants, developers, and client stakeholders.
• Manage multiple implementation projects and timelines.
• Maintain implementation documentation and best practices.

Skills

Qualtrics

Customer Experience

VoC programs

Project management

Stakeholder management

Communication

Education

Bachelor's degree or equivalent experience

Tools

HTML

CSS

JavaScript

Job description

We are seeking a Qualtrics Digital Implementation Specialist to join our team and support a leading global enterprise technology client. In this role, you will implement, configure, and optimize Qualtrics solutions that power enterprise Customer Experience (CX) programs.

The ideal candidate has strong hands‑on experience with Qualtrics, a solid understanding of Customer Experience (CX) and Voice of Customer (VoC) programs, and enjoys working with both technical and business stakeholders to deliver impactful solutions.

Responsibilities

• Configure, implement, and optimize Qualtrics Digital Experience (DX) solutions.
• Deploy and manage website intercepts, digital feedback programs, and customer experience initiatives.
• Translate business requirements into scalable Qualtrics solutions.
• Perform QA testing, troubleshoot implementation issues, and ensure platform reliability.
• Collaborate with consultants, developers, and client stakeholders.
• Manage multiple implementation projects and timelines.
• Maintain implementation documentation and best practices.

This is a full time position working EST hours. This is a contract position expected to last 4 months.

• Bachelor's degree or equivalent experience.
• 3–5 years of hands‑on Qualtrics implementation experience.
• Strong understanding of Customer Experience (CX) and Voice of Customer (VoC) programs.
• Experience with Qualtrics Digital, Website/App Feedback, or XM Platform.
• Working knowledge of HTML, CSS, and JavaScript.
• Strong project management and problem‑solving skills.
• Excellent communication and stakeholder management abilities.
• Experience working in a consulting, agency, or enterprise environment is preferred.