Quality Management Specialist

American Wire and Cable Co., Inc.; Naga; On-site; PHP 350,000 - 700,000; Full time

Job summary

American Wire and Cable Co., Inc. is seeking a Quality Management System Specialist to support the Quality Management Representative in administering the QMS and ensuring ISO 9001 compliance. This role focuses on audits, document control, records management, and continual improvement.

You will lead the annual Internal Quality Audit, manage corrective actions, and liaise with the certifying body. Travel and onsite work in Parañaque City are expected as part of responsibilities.

Qualifications

• Bachelor's degree in any related field.
• At least 3 years of QMS experience, including Internal Quality Auditor Team Leader and Document Control responsibilities.
• Lead Auditor Certification is an advantage.
• Knowledgeable in ISO 9001 QMS requirements, internal auditing, document control, and continuous improvement.
• Strong report writing, presentation, analytical, and communication skills.
• Proficient in Microsoft Office applications and quality management documentation.
• Willing to work onsite in Parañaque City.

Responsibilities

• Lead annual IQA as Team Leader to assess conformance to ISO 9001 and identify improvement areas.
• Issue CARs, confirm corrections and verify effectiveness of corrective actions.
• Liaise with Certifying Body on ISO certification, surveillance, and renewal audits.
• Act as Document Controller and Archive Custodian; manage the DCC and records control.
• Create and maintain databases on the DCC and Archive; submit monthly and annual reports to the QMR.
• Serve as secretariat for Management Review; schedule, collate presentations, record minutes.
• Audit external providers to ensure outsourced materials and services stay within the QMS.
• Conduct training on ISO 9001, QMS, Document Control and Records Management, and QMS NEO for new hires.
• Identify areas for improvement and submit proposals to the Continual Improvement Program.
• Contribute to attainment of the QMS Department's quality objectives, budget, programs, projects, and activities.

Skills

Report writing

Presentation

Analytical skills

Communication skills

Quality management

Education

Bachelor's degree

Tools

Microsoft Office

Job description

About the role

Responsible for supporting the Quality Management Representative (QMR) in the administration of the Company's Quality Management System to ensure conformance with the requirements of ISO 9001.

Key responsibilities

• Spearhead the Internal Quality Audit (IQA) once a year as the IQA Team Leader to determine conformance of the Company's QMS to the ISO 9001 standard; assess the suitability, adequacy, and effectiveness of the QMS; and identify possible areas for improvement. Document the IQA by preparing the Summary of IQA Report.

• Issue Corrective Action Reports (CAR), confirm the implementation of the correction and corrective actions identified, and verify the effectiveness of the corrective actions taken on the causes of nonconformities detected from the third-party audit, IQA, customer and internal complaints.

• Liaise with the Certifying Body on the requirements of ISO certification, surveillance, and renewal / recertification audits.

• Act as the Document Controller and Archive Custodian by operating the Document Control Center (DCC), particularly the QMS Documentation Local Website and the Archive Rooms, and by establishing, implementing, maintaining, and improving the document and records control and archiving processes.

• Create and maintain databases on the DCC, Archive, and various CARs, and prepare corresponding monthly (2 reports) and annually (1 report) for submission to the QMR and inclusion in the Management Review inputs.

• Serve as the secretariat for the Management Review (MR), responsible for scheduling, collating the presentations, and recording the minutes as per instructions of the QMR.

• Perform audit of the external providers to ensure that externally provided materials, processes, and services remain within the control of the quality management system.

• Conduct training/orientation/refresher on the requirements of ISO 9001, Company's QMS, Document Control and Records Management, and QMS NEO for new hires (R&F).

• Identify possible areas for improvement and submit proposals for inclusion in the Continual Improvement Program.

• Contribute to the attainment of the QMS Department's quality objectives, budget, programs, projects, and activities.

QUALIFICATIONS

• Bachelor's Degree in any related field.

• At least 3 years of QMS experience, including Internal Quality Auditor Team Leader and Document Control responsibilities.

• Lead Auditor Certification is an advantage.

• Knowledgeable in ISO 9001 QMS requirements, internal auditing, document control, , and continuous improvement.

• Strong report writing, presentation, analytical, and communication skills.

• Proficient in Microsoft Office applications and quality management documentation.

• Willing to work onsite in Parañaque City