QA/QC Engineer

Savvice Corporation; Bulacan; On-site; PHP 300,000 - 420,000; Full time

Job summary

Savvice Corporation is seeking a Quality Control/QA professional to conduct inspections, audits, and assessments of operations and service delivery in Bulacan. You will monitor compliance with quality standards, client requirements, and SOPs, and prepare reports on SLA/KPI performance.

The role requires a Bachelor's degree in a related field and 2–3 years of experience in quality control/assurance, with knowledge of ISO 9001 and hands-on QA tools. Willingness to travel to sites as needed.

Qualifications

• Bachelor's degree in Industrial Engineering, Operations Management, Quality Management, or related field.
• 2-3 years of experience in Quality Control, Quality Assurance, Operations, Compliance, or related functions.
• Experience in inspections, monitoring client requirements, evaluating SLA/KPI compliance, documenting nonconformities, and tracking corrective actions is an advantage.
• Knowledge of ISO 9001, QMS, quality inspections, and corrective action processes preferred.
• Certifications in ISO 9001, Internal Auditing, Quality Management, or Quality Control are an advantage.
• Relevant professional licenses or certifications related to quality management or auditing are preferred.
• Strong analytical, problem-solving, communication, and report-writing skills.
• Proficient in Microsoft Office, especially Excel and Word.
• Highly organized, detail-oriented, able to multitask, and travel-ready.

Responsibilities

• Conduct quality inspections, audits, and assessments of operations and service delivery.
• Monitor compliance with established quality standards, client requirements, policies, and procedures.
• Evaluate SLA and KPI performance and prepare quality reports.
• Identify, document, and monitor nonconformities and quality issues.
• Coordinate and track corrective and preventive actions to ensure timely resolution.
• Maintain accurate quality records, reports, and documentation.
• Support the implementation and continuous improvement of Quality Management Systems (QMS).
• Assist in internal audits, process reviews, and compliance monitoring activities.
• Collaborate with various departments to promote quality awareness and operational excellence.
• Conduct field inspections and site visits as required.

Skills

Analytical skills

Problem-solving

Communication

Report writing

MS Excel

MS Word

Organizational skills

Independent work

Willing to travel

Site inspections

Education

Bachelor's degree in Industrial Engineering / Operations Management / Quality Management

Tools

Microsoft Excel

Microsoft Word

Job description

Key Responsibilities

• Conduct quality inspections, audits, and assessments of operations and service delivery.
• Monitor compliance with established quality standards, client requirements, policies, and procedures.
• Evaluate Service Level Agreement (SLA) and Key Performance Indicator (KPI) performance and prepare quality reports.
• Identify, document, and monitor nonconformities and quality issues.
• Coordinate and track corrective and preventive actions to ensure timely resolution.
• Maintain accurate quality records, reports, and documentation.
• Support the implementation and continuous improvement of Quality Management Systems (QMS).
• Assist in internal audits, process reviews, and compliance monitoring activities.
• Collaborate with various departments to promote quality awareness and operational excellence.
• Conduct field inspections and site visits as required.

Qualifications

• Bachelor's degree in Industrial Engineering, Operations Management, Quality Management, or any related field.
• At least 2-3 years of relevant experience in Quality Control, Quality Assurance, Operations, Compliance, or related functions.
• Experience in conducting inspections, monitoring client requirements, evaluating SLA/KPI compliance, documenting nonconformities, and tracking corrective actions is an advantage.
• Knowledge of ISO 9001, Quality Management Systems (QMS), quality inspections, and corrective action processes is preferred.
• Certification or training in ISO 9001, Internal Auditing, Quality Management, or Quality Control is an advantage.
• Relevant professional licenses or certifications related to quality management or auditing are preferred.
• Strong analytical, problem-solving, communication, and report-writing skills.
• Proficient in Microsoft Office applications, particularly Excel and Word.
• Highly organized, detail-oriented, and capable of working independently while managing multiple priorities.
• Willing to conduct field inspections and travel to operational sites as required.
• Willing to be assigned in Sta. Rita, Guiguinto, Bulacan.