Quality Assurance RN: Patient Safety & Continuous Improvement

M.V. Santiago Medical Center; Imus; On-site; PHP 360,000 - 540,000; Full time

Job summary

M.V. Santiago Medical Center seeks a Quality Management professional to lead and maintain the Quality Management System, support regulatory audits, monitor patient safety indicators, and coordinate corrective and preventive actions (CAPA) across departments.

The role involves driving continuous improvement, coordinating cross-departmental initiatives, and ensuring compliance with accreditation standards to maximize service quality and patient outcomes.

Qualifications

• BSN and RN (board exam) required.
• Strong analytical and problem-solving skills.
• Detail-oriented with good organizational skills.
• Proficient in MS Office.
• Good communication and interpersonal skills.

Responsibilities

• Do the daily rounds across departments ensuring quality service is implemented.
• Collect feedback through surveys, interviews, and social media.
• Analyze problems and address them through consensus decisions with concerned departments.
• Recommend and implement concrete solutions.
• Counter-check and review solutions for effectiveness.
• Maximize quality service across all departments.
• Aim for zero complaints by end of day.

Skills

Strong analytical and problem-solving

Detail-oriented

Good communication and interpersonal

Education

Bachelor of Science in Nursing

Registered Nurse (board exam passed)

Tools

MS Office

Job description

M.V. Santiago Medical Center seeks a Quality Management professional to lead and maintain the Quality Management System, support regulatory audits, monitor patient safety indicators, and coordinate corrective and preventive actions (CAPA) across departments.

The role involves driving continuous improvement, coordinating cross-departmental initiatives, and ensuring compliance with accreditation standards to maximize service quality and patient outcomes.