Quality Assurance Staff - Registered Nurse

M.V. Santiago Medical Center; Imus; In loco; PHP 360.000 - 540.000; Tempo pieno

Descrizione del lavoro

M.V. Santiago Medical Center seeks a Quality Management professional to lead and maintain the Quality Management System, support regulatory audits, monitor patient safety indicators, and coordinate corrective and preventive actions (CAPA) across departments.

The role involves driving continuous improvement, coordinating cross-departmental initiatives, and ensuring compliance with accreditation standards to maximize service quality and patient outcomes.

Competenze

• BSN and RN (board exam) required.
• Strong analytical and problem-solving skills.
• Detail-oriented with good organizational skills.
• Proficient in MS Office.
• Good communication and interpersonal skills.

Mansioni

• Do the daily rounds across departments ensuring quality service is implemented.
• Collect feedback through surveys, interviews, and social media.
• Analyze problems and address them through consensus decisions with concerned departments.
• Recommend and implement concrete solutions.
• Counter-check and review solutions for effectiveness.
• Maximize quality service across all departments.
• Aim for zero complaints by end of day.

Conoscenze

Strong analytical and problem-solving

Detail-oriented

Good communication and interpersonal

Formazione

Bachelor of Science in Nursing

Registered Nurse (board exam passed)

Strumenti

MS Office

Descrizione del lavoro

Job Purpose

Ensure the services of M.V. Santiago Medical Center consistently meet regulatory, accreditation, and internal quality standards by maintaining the Quality Management System (QMS), facilitating audits, monitoring risks and patient safety indicators, coordinating corrective and preventive actions (CAPA), and driving continuous improvement across departments.

Duties and Responsibilities

1. Doing the daily rounds to all departments, branches, and ensuring they implement their comprehensive quality service.
2. Collecting feedback through survey forms, interviews, and social media platforms.
3. Analyzing the problems or issues encountered and shall be addressed immediately by consensus decision-making with the concerned departments.
4. Recommend and implement concrete solutions.
5. Counter-checking and reviewing the solutions to ensure they are effective.
6. Strict implementation of maximizing quality service in all departments.
7. Achieve zero complaints at the end of the day.

Qualifications

1. Bachelor of Science in Nursing graduate
2. Must be a Registered Nurse (with passed board exam)
3. Strong analytical and problem-solving skills
4. Detail-oriented with good organizational skills
5. Proficient in MS Office
6. Good communication and interpersonal skills