QA Support Engineer

MicroSourcing; Manila; On-site; PHP 300,000 - 540,000; Full time

Benefits offered by this job

Healthcare on day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing in Manila is seeking a QA Support Engineer to join our onsite team in Eastwood, Quezon City. You will execute regression and smoke testing across web and mobile workflows to ensure release quality.

The ideal candidate has 1–3 years of QA experience, strong attention to detail, and solid documentation skills. Familiarity with Jira and the ability to work in shifting schedules while communicating clearly with engineering and support teams.

Qualifications

• 1–3 years in software QA, support engineering, or junior software development.
• Strong attention to detail and ability to investigate technical issues independently.
• Comfortable reading and understanding application workflows.
• Familiarity with ticketing systems such as Jira.
• Ability to work onsite in Eastwood, Quezon City, and in shifting schedules.
• Strong written communication and documentation skills.

Responsibilities

• Execute regression and smoke testing across web and mobile workflows to ensure release quality.
• Validate completed tickets against acceptance criteria and document bugs clearly for engineering review.
• Maintain and improve QA checklists, test scenarios, and internal documentation.
• Investigate product issues escalated by internal support teams and reproduce reported bugs.
• Resolve minor data or configuration issues directly when appropriate.
• Escalate validated engineering defects with clear documentation to minimize interruption to core engineers.
• Complete low-complexity development tasks including front-end updates, minor bug fixes, validation rules, and internal tooling tasks.
• Support testing and implementation of scoped product enhancements.

Skills

QA experience

Attention to detail

Documentation

Reading workflows

Onsite work

Strong communication

Tools

Jira

Job description

Job Description:

Discover your 100% YOU with MicroSourcing!

Position:

QA Support Engineer

Location:

Eastwood, Quezon City

Work setup & shift:

Onsite | Shifting schedule

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

• Execute regression and smoke testing across web and mobile workflows to ensure release quality
• Validate completed tickets against acceptance criteria and document bugs clearly for engineering review
• Maintain and improve QA checklists, test scenarios, and internal documentation
• Investigate product issues escalated by internal support teams and reproduce reported bugs
• Resolve minor data or configuration issues directly when appropriate
• Escalate validated engineering defects with clear documentation to minimize interruption to core engineers
• Complete low-complexity development tasks including front-end updates, minor bug fixes, validation rules, and internal tooling tasks
• Support testing and implementation of scoped product enhancements

What You Need

Non-negotiables

• 1–3 years of technical experience in software QA, support engineering, or junior software development
• Strong attention to detail and ability to investigate technical issues independently
• Comfortable reading and understanding application workflows
• Familiarity with ticketing systems such as Jira
• Ability to work onsite in Eastwood, Quezon City, and in shifting schedules
• Strong written communication and documentation skills

Preferred Skills/expertise

• Basic coding ability preferred (JavaScript / TypeScript / SQL exposure helpful)
• Experience supporting web and mobile applications
• Exposure to release management or DevOps practices
• Familiarity with Agile/Scrum methodologies
• Ability to assist in internal tooling and process improvements

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self – we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

Terms & conditions apply.