Non Voice Call Center Agent

Caldwell Communications Consultancy Philippines

Mandaluyong

On-site

PHP 200,880 - 312,480

Full time

14 days+

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Benefits offered by this job

Health Insurance

HMO (Health & Wellness)

Job summary

Caldwell Communications Consultancy Philippines is hiring for an on-site data entry and writing role in Mandaluyong. The position involves non-voice, back-end support tasks performed through chat and email within a BPO setting.

Responsibilities include maintaining data entry quality, online coordination with customers, and reviewing documents for deficiencies to ensure accuracy and compliance with standard procedures.

Qualifications

No prior experience required; open to high school graduates.
Comfort with data entry and writing tasks in a BPO setting.
Ability to communicate via chat and email.

Responsibilities

Maintain data entry accuracy by following established procedures.
Interact with customers online via web chat and email to provide information.
Review documents for deficiencies and resolve discrepancies per procedures.

Skills

Data entry

Written communication

Chat support

Education

High School Diploma

Job description

Caldwell Communications Consultancy Philippines

On‑site – Mandaluyong | No Exp Required | High/Senior High School

Full‑time

Job Description

This is a non‑voice data‑entry & writing type of customer service or back‑end support job done through chat and e‑mail in a BPO (call centre) setting.

Maintain data entry requirements by following data program techniques and procedures.
Coordinate online with customers, either collecting or offering them information through a web‑based chat program or via e‑mail.
Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

Government Mandated Benefits