Pure Non-Voice Agent (Start ASAP)

Upcap; Northern Manila District; On-site; PHP 201,000 - 268,000; Full time

Job summary

Upcap in the Philippines is hiring Non-Voice Agents to join our growing team. You will assist customers through live chat, answer questions, and resolve issues in a professional and friendly manner. No prior experience is required as training is provided.

You will respond to inquiries via chat, document interactions clearly, and aim to meet performance and quality standards while delivering helpful support.

Qualifications

• No experience required.
• Strong written English communication.
• Basic computer knowledge.
• Typing speed of 35–40 WPM.

Responsibilities

• Respond to customer inquiries via chat.
• Provide accurate information and support.
• Document interactions clearly.
• Meet performance and quality standards.

Skills

No experience required

Written English

Typing speed

Basic computer knowledge

Job description

We’re hiring Non-Voice Agents to join our growing team! No experience? No problem—training is provided. Your role will be to assist customers through live chat, answering questions and resolving issues in a professional and friendly manner.

Responsibilities

• Respond to customer inquiries via chat
• Provide accurate information and support
• Document interactions clearly
• Meet performance and quality standards

Qualifications

• No experience required
• Good written English communication skills
• Basic computer knowledge
• Able to type 35–40 WPM accurately