Property Operations Manager / Admin & Facilities Manager

EuroAsia Executive Search Inc.; Metro Manila; On-site; PHP 1,500,000 - 2,500,000; Full time

Job summary

EuroAsia Executive Search Inc. is seeking a highly experienced Property Operations Manager to oversee operational, administrative, and facilities management across multiple residential communities.

The role ensures properties are well maintained, facilities run efficiently, and homeowner concerns are promptly addressed. You will lead site teams, manage service providers, and drive operational excellence across various project locations.

Qualifications

• Bachelor's degree in engineering, business administration or related field.
• Professional license or relevant certifications are an advantage.
• At least 15 years of experience in property management, facilities management, administration, or residential community operations.
• Minimum 5 years in a managerial capacity overseeing multiple sites, facilities, or residential developments.

Responsibilities

• Manage daily operations of multiple residential properties and community facilities.
• Oversee facilities maintenance, security, and safety programs across sites.
• Monitor administrative operations, permits, records, and compliance requirements.
• Lead site teams, manage service providers, and ensure contract compliance.
• Monitor budgets and identify cost-saving opportunities; review contracts for value.

Education

Bachelor's Degree in Engineering, Business Administration, Property Management, Real Estate Management or related field

Professional license or relevant certifications (advantage)

Job description

Job Summary

We are looking for a highly experienced Property Operations Manager / Admin & Facilities Manager to oversee the operational, administrative, and facilities management functions of multiple residential communities and housing developments. This role will ensure properties are maintained to high standards, facilities operate efficiently, security and safety measures are implemented, and homeowner concerns are addressed promptly. The successful candidate will lead site teams, manage service providers, and drive operational excellence across multiple project locations.

Key Responsibilities

Property & Facilities Operations

• Manage daily operations of multiple residential properties and community facilities.

• Ensure common areas, amenities, and infrastructure are clean, safe, and properly maintained.

• Implement operational policies and procedures to improve service quality and efficiency.

Facilities & Maintenance Management

• Oversee preventive and corrective maintenance activities for facilities, utilities, and community assets.

• Conduct regular inspections and recommend improvements to property conditions.

• Ensure all facilities remain functional, compliant, and cost-efficient.

Administrative Management

• Lead administrative operations related to property management activities.

• Monitor operational documentation, permits, records, and compliance requirements.

• Coordinate with internal departments to support smooth project operations.

Security, Safety & Compliance

• Supervise security and safety programs across all managed sites.

• Ensure compliance with company policies and relevant regulations.

• Identify operational risks and implement corrective measures.

Homeowner & Community Relations

• Manage homeowner inquiries, requests, and escalated concerns.

• Build positive relationships with community stakeholders and homeowners' associations.

• Maintain high levels of customer satisfaction through responsive service delivery.

Budget & Cost Management

• Prepare and manage operational and facilities budgets.

• Monitor expenses and identify opportunities for cost savings and process improvements.

• Review contracts and service agreements to ensure value and performance.

Leadership & Team Management

• Lead and develop property, administrative, facilities, and site personnel.

• Ensure proper manpower allocation, productivity, and performance management.

• Foster a culture of accountability, professionalism, and customer service excellence.

Vendor & Contractor Management

• Manage external contractors, suppliers, and service providers.

• Monitor service quality, project timelines, and contract compliance.

• Ensure vendors adhere to operational and safety standards.

Qualifications

• Bachelor's Degree in Engineering, Business Administration, Property Management, Real Estate Management, or a related field.

• Professional license or relevant certifications are an advantage.

• At least 15 years of experience in property management, facilities management, administration, or residential community operations.

• Minimum 5 years in a managerial capacity overseeing multiple sites, facilities, or residential developments.

• Experience within a real estate developer, residential community, township, or housing project environment is highly preferred.

• Strong background in facilities maintenance, administration, security management, contractor supervision, and community relations.

• Knowledge of HOA coordination, property turnover, and management of common areas and amenities is an advantage.

• Familiarity with Philippine regulations related to property operations, safety, and residential communities.

• Strong leadership, organizational, problem-solving, and stakeholder management skills.

• Willing to travel regularly across project sites within and outside NCR as needed.

Why Join Us?

• Lead the operations of multiple residential communities and facilities.

• Play a key role in enhancing property value, resident satisfaction, and operational excellence.

• Competitive compensation and opportunity for long-term career growth.