1. Strategic Leadership & Subordinate Supervision
- Provide executive oversight and daily direction to the PMO and Caretaker / Leasing Support staff.
- Set operational Key Performance Indicators (KPIs), conduct performance evaluations, and maintain active communication across all three operational tiers.
- Serve as the final point of escalation for complex tenant disputes, operational bottlenecks, or staff non-performance.
- Review and approve monthly financial summaries, rental collection reports, and bank reconciliations processed by the PMO.
- Prepare and manage annual operating budgets (OPEX) and capital expenditure plans (CAPEX) for all properties.
- Authorize operational expenses, utility disbursements, and contractor payments recommended by the PMO.
3. Strategic Leasing & Commercial Approvals
- Establish competitive market rental rates, escalation clauses, and lease terms.
- Review and grant final approval for new lease agreements, lease renewals, tenant extensions, or contract terminations prepared by the PMO.
- Lead high-level contract negotiations with key commercial tenants or corporate accounts.
4. Maintenance & Operations Oversight
- Evaluate property condition reports submitted by the Caretaker and processed by the PMO.
- Approve major vendor contracts, service-level agreements (SLAs), and structural repair proposals.
- Ensure long-term preventive maintenance programs are established and properly executed by the team.
5. Legal, Regulatory & Risk Management
- Ensure 100% compliance with local building codes, fire safety regulations, environmental laws, and tax requirements.
- Review and issue final Notice to Vacate, Notice of Default, or legal escalation letters drafted by the PMO for defaulting tenants.
- Coordinate with legal counsel for eviction proceedings, breaches of contract, or property litigation.
Highpoint Property Ventures
Commercial & Industrial Property Management