Property Management Specialist

Office Beacon LLC; Philippines; Remote; PHP 529,000 - 1,058,000; Full time

Job summary

Office Beacon LLC is seeking a detail-oriented Property Management Virtual Assistant to handle tenant communications, rent follow-ups, and maintenance coordination for U.S. properties from the Philippines.

You will maintain reports on rent status and tickets, coordinate vendors, and use Google Workspace, Excel/Sheets, and project tools to keep operations smooth. The role requires strong English, reliability, and excellent organizational skills, with clear procedures and long-term support in a

Qualifications

• Strong written and spoken English.
• Customer service or administrative experience.
• Organized, detail-driven, and dependable.
• Experience working with multiple tenants and vendors.

Responsibilities

• Act as first point of contact for tenant inquiries (email/text).
• Sending rent reminders and managing basic rent follow-ups.
• Coordinating maintenance requests and vendor schedules.
• Tracking maintenance tickets until resolution.
• Maintaining reports on rent status, tickets, and lease renewals.

Skills

English proficiency

Customer service

Administrative experience

Vendor coordination

Organizational skills

Google Workspace

Excel/Sheets

Task trackers

Tools

Google Workspace

Excel/Sheets

Trello

Monday

Asana

Slack

Google Forms

Job description

We're looking for a detail-oriented and reliable Property Management Virtual Assistant who can confidently handle tenant communication, maintenance coordination, rent follow-ups, and reporting.

What you'll be responsible for:

• Acting as the first point of contact for tenant inquiries (email/text)
• Sending rent reminders and managing basic rent follow-ups
• Coordinating maintenance requests and vendor schedules
• Tracking maintenance tickets until resolution
• Maintaining reports on rent status, tickets, and lease renewals

What we’re looking for:

• Strong written and spoken English
• Customer service or administrative experience
• Comfortable working with multiple tenants and vendors
• Highly organized, detail-driven, and dependable
• Tech-savvy with Google Workspace, Excel/Sheets, and task trackers

Tools you’ll use:

Google Workspace | Excel / Google Sheets | Trello / Monday / Asana | Slack | Google Forms

(Familiarity with AppFolio, Yardi, Zoho, or Avail is a plus, but not required)

Why this role

• Structured processes and clear expectations
• Long-term support role in U.S. property management