Property Management Specialist

Office Beacon LLC; Angeles; Remote; PHP 755,000 - 1,133,000; Full time

Job summary

Office Beacon LLC is seeking a detail-oriented Property Management Virtual Assistant to handle tenant communications, maintenance coordination, rent follow-ups, and reporting. This remote role supports U.S. property management teams from the Philippines.

You’ll communicate with tenants and vendors, track tickets, and maintain reports on rent status and lease renewals using Google Workspace, Excel/Sheets, and project/tools like Trello or Asana.

Qualifications

• Strong written and spoken English.
• Customer service or administrative experience.
• Comfortable working with multiple tenants and vendors.
• Highly organized, detail-driven, and dependable.
• Tech-savvy with Google Workspace, Excel/Sheets, and task trackers.

Responsibilities

• Acting as the first point of contact for tenant inquiries (email/text)
• Sending rent reminders and managing basic rent follow-ups
• Coordinating maintenance requests and vendor schedules
• Tracking maintenance tickets until resolution
• Maintaining reports on rent status, tickets, and lease renewals

Skills

Tenant communication

Administrative experience

English proficiency

Organization

Google Workspace

Tools

Excel/Sheets

Trello

Monday

Asana

Slack

Google Forms

Job description

We’re looking for a detail-oriented and reliable Property Management Virtual Assistant who can confidently handle tenant communication, maintenance coordination, rent follow-ups, and reporting.

What you’ll be responsible for:

• Acting as the first point of contact for tenant inquiries (email/text)
• Sending rent reminders and managing basic rent follow-ups
• Coordinating maintenance requests and vendor schedules
• Tracking maintenance tickets until resolution
• Maintaining reports on rent status, tickets, and lease renewals

What we’re looking for:

• Strong written and spoken English
• Customer service or administrative experience
• Comfortable working with multiple tenants and vendors
• Highly organized, detail-driven, and dependable
• Tech-savvy with Google Workspace, Excel/Sheets, and task trackers

Tools you’ll use:

Google Workspace | Excel / Google Sheets | Trello / Monday / Asana | Slack | Google Forms

Familiarity with AppFolio, Yardi, Zoho, or Avail is a plus, but not required

Why this role?

• Structured processes and clear expectations
• Long-term support role in U.S. property management